Location
Londonderry, Co. Londonderry | United Kingdom
Job description
About us:
CFM are a leading NI Facilities management company delivering total integrated building service solutions throughout the public and private sector. The business has grown rapidly over the last 5 years and currently has a 300 strong all trade workforce, as part of our 10-year vision we plan to further grow the business to an all-Ireland delivery.
Our approach is highly innovative and combines industry best practice with the latest technology to provide a 24/7/365 package which is uniquely tailored to meet the needs of every single client we work with.
We operate throughout Northern Ireland and consistently deliver high quality, fully transparent services on every level from strategic planning to handover of the completed project. This has enabled us to develop (and maintain) long standing relationships within local government, social housing, healthcare and with leading commercial and industrial companies, having responsibility for a portfolio of 40,000+properties, delivering circa 2,000 repairs and projects per week.
As a family orientated business, we are united as one by our vision and values of being COMMITTED, FOCUSED and MOTIVATED to help:
“Support the lives of 1million PEOPLE, by maintaining & regenerating PLACES, ensuring that our operations create a sustainable PLANET for tomorrow”
Your new opportunity:
This role will have responsibility and accountability for coordinating operations, managing direct labour and sub-contractors, whilst advocating safety standards, practices and protocols ensuring they are adhered to at all times. Success in the role will be ensuring all contract work is compliant, in line with client KPI requirements and internal targets to ensure excellent service delivery is achieved to specification, and within cost budgets.
Managing CFM and client relationships is pivotal to the role, ensuring transparency and good channels of communication exist and are maintained.
Key Responsibilities:
- Assisting with the organising of jobs for the operations team; reviewing diaries, material requirements and all overall operational aspects of the contract daily
- Responsible for ensuring Health and Safety standards and protocols are maintained with onsite teams, completing H&S audits, accident reporting and toolbox talk delivery
- Central point of contact for Senior Managers along with administration personnel for all work/queries relating to service delivery
- Daily communication with the operational Planners to enable effective work planning, ensuring flow of work instructions are allocated to appropriate subcontractors or direct labour
- Liaising with and managing sub-contractor relations, and performance ensuring quality and performance standards are being met in line with service delivery.
- Ensure job numbers and progress is monitored & presented at Daily Huddles & that all works are completed on or ahead of target, requesting necessary variations or extensions in a timely manner
- Tracking rejected jobs, investigating internally to provide information & explanation for job notes
- Analysing work instruction and SOR’s to ensure correct codes are being issued, to ensure correct value of work ahead of works being signed off as complete
- Attend all required meetings, ensuring that information for reporting is up to date and accurate
- Provide leadership and direction to the operation teams within the depot, driving accountability and ensuring people process adherence at all times
- Carry out thorough Pre & Post Inspection Surveys to agree measurements and application of SOR’s;
- Liaising regularly with client Maintenance Officers on any queries or amended works
- Ensure works are completed via operative PDA (Accumobile) and Orchard system is accurately updated with all relevant information being readily available for admin and QS’s
- Provide support, guidance and training to direct labour & sub-contractor staff, including training of new staff
- To perform the job in accordance with the company’s policies and procedures
- Any other duties deemed necessary to ensure successful delivery of all works within the CFM workstream
Our Requirements:
Essential
- IT literate
- Must be able to demonstrate a high level of experience and sound knowledge in the delivery of minor building and maintenance joinery services.
- Have good communication skills to meet and deal with our customers
- Valid CSR Card
- Full driving licence
Preferred
- Experience in social housing sector.
- Have good communication skills to meet and deal with our customers
- Previous experience in a Foreman/Supervisor Role
Competencies
- Demonstrate reliability, flexibility, and adaptability
- Effectively manage time in order to meet deadlines
- Excellent team working skills
- Excellent communication skills with the ability to manage client relationships
- Strong planning and organisation skills
- Ability to work on own initiative and as part of a cross functional team
- Ability to work accurately under pressure and meet deadlines & targets
- Good understanding of operating costs and productivity levels
- Knowledge of construction and the skills off the team members
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Job tags
Salary
