Sales Negotiator

• Experience in a similar role and have a desire and ambition to progress in time.
• You will be responsible for booking valuations, viewings, maintaining customer records and achieving sales targets
• Sound knowledge of, and experience in sales and customer service. The individual must provide unrivalled levels of customer service whilst building relationships at all levels and achieving results.
• Will actively demonstrate the ability to expand and develop the current role and add value to the office and the company.

Principal Responsibilities

• Achieve all sales targets
• Liaise on a day to day basis with customers and satisfy then exceed customer enquiries
• Book viewings using IT system
• Complete customer records and update records in IT system
• Conduct accompanied viewings with clients and establish needs
• Encourage second viewings; offers etc where appropriate
• Enter customer viewing feedback on to IT system
• Generate offers
• Adhering to legislation progress offers to sale and completion
• Generate new business by booking valuation appointments
• Build relationships with colleagues and clients
• Manage and maintain on a daily basis all administrative systems and procedures.
• Liaise with clients and solicitors as appropriate to deliver excellent customer service
• Maintain an excellent standard of company records
• Work closely with other third party operators where appropriate to exceed customer expectations
• Administer all responsibilities in the most cost effective way and always operate within approved budgets and Company Policies
• To communicate the Company vision and values where appropriate to all customers and third parties.

Experience / Qualities Required

• Previous estate agency experience
• Strong Communicator both verbal and written/Numerate/Well organised
• Results Orientated/Self Motivated/Team Player.
• Persuasive with high energy level but reliable and committed
• Ideally already demonstrated excellent customer service