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Complaints Officer


Vox Network Consultants


Location

Kent | United Kingdom


Job description

Job Details


Are you a Complaints Officer with healthcare experience? Are you looking for a role within an acute trust? Do you live in the Kent Area ?
What you need?

Relevant Qualifications 

Complaints Handling Experience 

Case Mangement Experience

Worked in an NHS Trust for 2 or more years

 
Key Responsibilities

work on existing complaints to review information provided by clinical divisions and use this information to draft a written response to the complaint.

Analyse complaint, identifying issues, themes and concerns.

Review information already provided by division, making sure that it has been addressed and identify learning/improvements where possible.

 
The Role

This role is a temp 6-month contract with the ability to go Perm at the end.

The salary for this role is £25.48 an hour.

You have the choice whether to be paid PAYE or Umbrella.

You will be reporting to the Complaints team. 

If this role is for you then don’t hesitate to call me on 07442508802 or email me on [email protected]
 


Job tags

Permanent employmentContract workTemporary work


Salary

£25 per hour

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