Location
Liverpool | United Kingdom
Job description
About Our Client
Our client is a reputable organisation within the not-for-profit and charities sector. With a sizeable workforce, they maintain a strong presence in the industry and are committed to delivering exceptional service and support to their beneficiaries.
Job Description
- Coordinate customer service operations and manage communications.
- Provide administrative support to the customer service team.
- Handle customer queries and resolve issues promptly.
- Assist in the planning and implementation of customer service policies.
- Work closely with team members to achieve customer service goals.
- Maintain accurate records of customer interactions and transactions.
- Participate in team meetings and training sessions.
- Adhere to all company policies and regulations.
The Successful Applicant
A successful Customer Coordinator should have:
- Strong communication and interpersonal skills.
- Excellent organisational and multitasking abilities.
- A customer-focused approach and a strong desire to help others.
- Proficiency in using computer systems and applications.
What's on Offer
- A salary of £23000 per anum.
- A supportive and collaborative work environment.
- Opportunities for professional growth and development.
- Company benefits package.
- Being part of an organisation that makes a difference in the community.
We encourage all interested candidates who are eager to make a positive impact in the not-for-profit and charities sector and embark on a fulfilling career in Liverpool to apply. #J-18808-Ljbffr
Job tags
Salary
