Apprentice Medical Receptionist Miriam Primary Care Group

Location

Birkenhead, Merseyside | United Kingdom

Job description

What you will do in your working day

• You will need to be Covid vaccinated to work at our practice
• Filing and photocopying
• General housekeeping duties such as maintaining notice boards, making refreshments and opening mail
• Answering the telephone
• Once trained on the practice computer system, will be required to make appointments, data input and scanning
• Working with a variety of customers/patients in person and by telephone
• Dealing with customers'/patients' enquiries and issues in a professional manner
• Dealing with customers/patients with particular needs

The training you will be getting

Level 2 Customer Service Practitioner Apprenticeship Standard including:

• Knowledge, Skills and Behaviours
• End-Point Assessment 

What to expect at the end of your apprenticeship

• Miriam Primary Care Group continues to rapidly expand and we are looking to increase our administrative staff to cope with increasing demands and initiatives
• We have an excellent track record of providing training in future employment - in the past, we have had 13 members of staff who were given permanent employment following YTS/ETS and Apprentice schemes

Job tags

Salary

£10.16k per annum