Administrator

Location

Edinburgh | United Kingdom

Job description

Venesky-Brown’s client, a public sector organisation in Dalkeith, is currently looking to recruit an Administrator for an initial 2-3 month contract - start dates vary from 13th March - on a rate of £11.70/hour PAYE. The working hours are 8.30am – 4.30pm. This role will be based onsite in Dalkeith. 

 
Responsibilities:  

 
- Provide administrative support to ensure activities are carried out accurately and according to plan and to ensure compliance with documented processes. 
- Data entry: create and maintain records, standard reports and spreadsheets to ensure information is up-to-date, easy to access and accurate. 
- Carry out filing of information to ensure it is stored accurately following relevant policies and procedures. 
- Provide high levels of customer service in respect to queries ensuring responses are issued promptly, accurately and following guidelines while maintaining key stakeholder relationships. 
- Carry out numerical calculations. 
- Communicate with internal and external customers by phone, in writing (email and standard letters) and face to face where appropriate within tight timescales. 
- Maintain a tidy work area and comply with all Health and Safety regulations. 

 
Essential Skills:  

 
- Good communication, interpersonal and organisational skills. 
- Excellent customer service skills. 
- Be able to understand written and verbal communications. 
- Good, general administrative skills. 
- PC literate with proficient and accurate keyboard skills. 
- Good working knowledge of Microsoft Office. 
- Flexible working approach and ability to work on own as well as part of a team. 
- Experience of working to tight deadlines. 
- Office based experience required.
- Competent IT skills specifically in (Excel & Word).
- Requires good attention to detail and the ability to multitask.
- Confident telephone manner and excellent customer service skills.
- Ability to work independently and prioritise and manage own workload in accordance to staff operating procedures.
- Sensitivity to and understanding of cases. 

 
If you would like to hear more about this opportunity please get in touch.

Job tags

Salary