Location
Sevenoaks, Kent | United Kingdom
Job description
We’re not your typical HR Consultancy. We work collaboratively with small businesses across a variety of sectors to provide outsourced HR support. Our clients think of us as an extension of their team so you get to build great working relationships, just like you would in an in-house role.
As our new HR Administration Manager you’ll be accountable for all the HR administrative tasks we undertake for our variety of clients leading a small team of HR Coordinators to ensure that these clients get the best experience from our Consultancy.
This role is ideal if you have been a HR Coordinator or Administrator in the past & you enjoy line management too. You won’t just be managing HR Admin processes & systems for one client, like in house, but for multiple clients all with different needs & stakeholders that keeps the work interesting & your skills sharp. We are a small team so you will still be very hands on assisting with day-to-day HR administrative tasks.
A typical day:
- Overseeing HR, Compliance & Recruitment administrative tasks.
- Assisting the People Partners & Advisors in creating/customising documentation that supports the delivery of the service.
- Creating, maintaining, & where possible automating compliance checks for clients.
- Performing annual, monthly & weekly discrepancy audits of HR Systems, Payroll & HR data to ensure accuracy, completeness & compliance.
- Leading audits of personnel files to ensure compliance with industry regulations & Data Protection rules.
- Designing & implementing systems & processes to support effective compliance practices.
- Producing reports & analysing data & trends to identify areas for improvement & enhance HR Administrative processes.
- Supporting the Lead People Partner & Service Delivery Manager in identifying opportunities to better utilise systems/processes to reduce HR administration & improve reporting.
- Managing how clients’ purchased hours are used by the HR Coordinators ensuring good value for clients & tackling any under or over utilization of hours.
- As the superuser, managing day to day use of third party HR systems, software & platforms & troubleshooting issues.
- Supervising the HR Coordinators & mailbox to ensure client SLA & PMP quality standards are met.
- Supporting your HR Coordinators in providing excellent administrative services.
- Providing mentoring to the apprentice studying their Level 3 CIPD qualification.
- Resource-planning within your team to ensure necessary cover for client queries & tasks.
- Assisting in setting up new processes, in collaboration with clients, as part of the new client onboarding process.
What you will bring to the role:
- This role would best suit you if you have previously worked in an HR Shared Service where you have had the opportunity to be involved in the setup of new processes & procedures. You will also have a continuous improvement mindset and a keen eye for detail.
You will also have:
- Previous experience in an HR shared service set up or similar.
- Your CIPD level 5 qualification or be prepared to undertake the qualification.
- An interest improving & delivering high quality administration processes.
- Strong administration & organisational skills with the ability to prioritise competing demands.
- A passion for data accuracy & ability to solve any issues found.
- Strong IT skills & confident in using MS office365 and HR information systems.
- An ability to motivate yourself & others & collaborate with remote teams.
- A professional telephone manner with excellent written communication skills.
- A practical approach solving problems that considers what is best for the client, their staff and PMP (win-win).
- Ability to maintain confidentiality & handle sensitive information with discretion.
- At least 1 years’ experience in line managing/supervising others.
- If you think this sounds like you, please send us a copy of your CV today. We would like to appoint to this role as soon as possible following a screening call, in-tray exercise and then an online interview. If you would like any additional support or reasonable adjustments during the recruitment process, please do let us know.
Location: Hybrid working: home & our Sevenoaks office 2/3 days a week
Contract: Permanent, Part time
Salary: up to £40,000 p.a. (full time equivalent)
REF-212 062
Job tags
Salary
£40k per annum
