Location
Southampton | United Kingdom
Job description
We’re Hiring a Senior DevOps Engineer
Location: Hybrid (Remote + Southampton HQ + Travel)
Salary: Up to £60,000 DOE
At , we're on a mission to transform every customer engagement into something exceptional. We believe in working smart together to push the boundaries of company culture and create future-proof customer experiences .
Join us as a
Senior DevOps Engineer in our growing
Support team!
The role:
The Senior DevOps Engineer role is crucial to the successful delivery of Alliants’ products and services, by designing a secure, robust, and efficient infrastructure, implementing effective processes and automation.
Reporting to the Senior DevOps Architect, the purpose of this role is to design, implement, manage, and deliver technical support services to internal stakeholders/projects and Alliants customers.
This role requires you to provide expert consultancy regarding current and future state environments, platforms, and technical strategy to internal stakeholders/projects and Alliants end customers, as well as to protect and where possible increase revenues and margins relating to Support services or Consultancy.
Some key areas you’ll be working on:
Supporting Alliants Products and Solutions
- Work closely with other engineering and technical teams in deploying their code, providing operational support for new and existing sites/software, and debugging production issues
- Designing, implementing, managing, maintaining, and optimising the infrastructure and environments for Alliants proprietary products and the tools used by Alliants for business optimisation
- Identifying opportunities for, and implementing, automation of the above where appropriate
- Documenting work and committing assets to source control
- Receive, manage and resolve service desk tickets, JIRA tickets and working to SLAs
- Implementing and managing effective monitoring solutions and as necessary performance reports
- Ensuring best practice and/or regulated security standards are met
Supporting Alliants Customers
- Designing, implementing, managing, maintaining, supporting, and optimising the infrastructure, environments, systems, applications, tools, and communications of Alliants clients where we provide hosting/environment support or application support
- Ensuring support to clients meets or exceeds the requirements of the SLA/SOW/Contract/Arrangement
- Creating performance reports and providing accompanying analysis/advice for internal stakeholders and automating these in collaboration with our Support team
- Creating reports for clients based on the requirements of the commercial arrangements for products or support (environment and application) and automating these in collaboration with our Support team
Supporting Alliants Employees and Associates
- Designing, implementing, managing, maintaining, supporting, and optimising the infrastructure, environments, systems, applications, tools, and communications Alliants uses to run its business
- Implementing and managing effective monitoring solutions and as necessary performance reports
- Managing and optimising the cost of Alliants hosting environments
- Researching and advising the business on solutions, tools and technologies for products and services
Essential Experience: - Expertise in managing and configuring AWS environments, including RDS, ECS (Fargate), EC2, VPC, Elastic Beanstalk, S3, API Gateway and Lambda
- Expertise in automated provisioning and configuration management technologies such as Terraform
- Proficiency in containerisation technology such as Docker
- Proficiency in setting up and maintaining continuous integration systems, as well as deployment pipelines and environments
- Experience in building robust designs with no single points of failure at every level from network to application and database servers
- System management and diagnostics including *nix command line familiarity and Bash
- Securing and documenting systems from an InfoSec perspective
- Experience with managing multiple environments for multiple products
- Experience with Git
- Experience with Python or JS to support automation
Who are Alliants and what do we do?
Alliants, established in 2009, is dedicated to producing customer engagement technologies and services that pave the way for a more human, sustainable, and promising future for hospitality.
At Alliants, we are all in for our people and our industry.
What’s in it for you?
We know we all work better in an autonomous, collaborative, diverse and equitable space. To support you in becoming the best version of yourself, we offer you:
A competitive salary
Up to 10% annual bonus
⚖️ Remote & flexible working
️ 25 days holiday + public holidays
✈️ Digital Nomad: travel abroad while working for 30 days a year
Generous level of stock options
Private healthcare
Life Insurance
Monthly takeaway allowance
Pension with matched employer contribution
️ Customised onboarding kit
£1,500 training and development budget each year
To celebrate you joining the team we will plant a Great Oak tree
Alliants celebrate diversity and are committed to creating an inclusive environment for all employees.
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