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Clothing Fulfilment Operations Development Manager


Tesco Careers


Location

Welwyn Garden City, Hertfordshire | United Kingdom


Job description

About the role

Tesco Online is the biggest Online grocer in the UK and one of the largest in the world. Our Fulfilment Operation is fundamental to supporting the success of Online, and the greatest lever in achieving our profitability objectives. This role is focused on the overall development of our Clothing Fulfilment operations. As a Operations Development Manager you will translate strategy into action, executing plans brilliantly and working collaboratively and cross functionally with multiple stakeholders. You will typically lead multiple projects, people and/ or be a subject matter expert. You set the standard, and foster a culture of excellence.

You will be responsible for

Following our Business Code of Conduct and always acting with integrity and due diligence and have these specific risk responsibilities:

- Ensuring Tesco project management principles are followed including stakeholder management, set up/organisation of the project, budget set up/controlled with cost savings delivered and communicating with/motivating natural work team members.

- Ensuring clear definition of the project and scope from the start, ensuring the project always remains on track and in scope.

- Allocating resource and engaging with relevant subject matter experts, leading and motivating them to contribute to the delivery of the project.

- Managing risk and issues, setting up and leading a clear governance programme.

- Managing interdependencies and any potential conflicts, working with others to deliver the project objectives/scope and for the good of customers, colleagues & planet.

- Designing a clear implementation programme, working with the people and communications teams as required.

- Monitoring progress of delivery and updating stakeholders including business leaders on the deliverables.

- Achieving great results by inspiring, engaging and leading others; you make our customers and colleagues feel valued.

- Knowing your stuff, sharing your knowledge and enthusiasm, the way you manage makes Tesco a great place to work and shop.

- Taking ownership of processes and systems, making sure they are effective and efficient; you spot issues and swiftly find the best simplest solutions.

- Understanding how technology is key to the future of Tesco, making sure digital is part of key decisions.

- Being flexible in your approach, you are able to manage various projects and programmes of work across different areas within Online improving different parts of the shopping trip for customers or simplifying our operations with new initiatives.

- Closing projects down once complete and completing a post implementation review, to understand the lessons learned, sharing these with stakeholders and ensuring continuous improvements on ‘the what’ and ‘the how’ is in place.

- Able to operate using a variety of project delivery methods in order to achieve the best outcomes.

You will need

Operational skills relevant for this job:

- Understanding of Online business models and economics

- Experience of executing a full project lifecycle

- Strong strategy and proposition development as well as analytical skills

- Ability to bridge between strategic thinking and pragmatic implementation

- Advanced project/programme management skills

- Strong stakeholder management ability

- Excellent commercial acumen and understanding of wider business context

- Strong communication and storytelling skills (written and verbal)

- Ability to influence at all levels

- Experience in using advanced project management methodologies

Experience relevant for this job:

- E2E Project Management experience including management of a complex network of stakeholders

- Budget management and commercial acumen

- An inquisitive outlook and growth mindset.

- Record of effective joint business planning and delivery of cross-functional initiatives from concept to trial and rollout

- Experience of broad stakeholder management, including executive levels and developing networks beyond your function

- Strategy formulation, business development, corporate development

- Experience sizing business opportunities and creating business cases

- Project Management or CI Qualification e.g. Six Sigma, APM

 

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What’s in it for you

We’re all about the little helps. That’s why we give our wonderful colleagues bags of benefits. Including wellbeing services, an award-winning pension scheme and much, much more, our colleague reward package keeps on giving. And helps make every day a little better for you and your family. These include but are not limited to:

Click Here to read more about the full range of benefits we have available for our colleagues

About us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here .

We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.


Job tags

Permanent employmentFull timePart timeWork at officeRemote jobHybrid workHoliday workFlexible hours


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