Senior Content Designer

Location

Nottingham | United Kingdom

Job description

Are you someone who is happy to communicate at all levels?

Do you enjoy analysing information?

Can you confidently share complex information with others?

If so, we'd love to hear from you!

The successful Senior Content Designer will manage all of the content for DVSA’s flagship ‘Ready to Pass? campaign.

The campaign encourages learners to assess their test readiness with their instructor using bespoke campaign resources, to check if they are ready and encourages delaying their test if they are not. It also gives advice on how to make sure that their test goes ahead.

To find out more information about how the campaign you can read our behind the scenes blog posts that explain how the campaign was developed and channels it uses.

The Senior Content Designer is an expert practitioner who is responsible for content quality, creating and iterating content for campaigns, and working across teams to help meet user needs. This can include things like writing the words that go in campaign websites, through to writing GOV.UK text messages, emails and letters, and supporting offline forms.

They take complex language and processes and make them simple to understand. They help people to do what they need with government simply and quickly using the most appropriate content format available, based on research into GOV.UK user behaviour, analytics and feedback.

Assuring the quality of content as it’s created and updated for end-to-end user journeys, including GOV.UK campaign sites, GOV.UK content, and in emails, letters and text messages.

The post holder will work closely with other disciplines, including policy experts, user researchers, data analysts, campaign managers and others to meet user needs.

Responsibilities include, but are not limited to:

• Choose the most appropriate content format to publish content in.
• Make complex language and processes easy to understand.
• Fact check content with subject matter and policy experts.
• Work with content publishing systems to publish and update content.
• Use analytics, user feedback, and user research to evaluate and improve content.
• Build relationships with stakeholders to understand their goals and work with them to improve user journeys and content quality.
• Evaluate the strategy and policies to make sure business requirements are being met.

For more information about the role and responsibilities please see the attached Candidate Pack.

Job tags

Salary

£32.6k per annum