People Operations Coordinator

Location

Southampton | United Kingdom

Job description

Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

The People Operations Coordinator will support our efforts to create a world-class positive experience for our employees from the point of application, right through the employee life cycle. This role will support the People Team in completing transactional activities to ensure our systems are accurate and updated within deadlines, executing comprehensive and effective processes to ensure an impactful employee experience.

You’ll need to be comfortable spinning a lot of plates, we are a fast-paced business, and we are looking for someone who can manage conflicting priorities.

Responsibilities

• Managing post-offer administrative tasks with candidates
• Overseeing the background checking process and administering the in-house background checks, where appropriate
• Ensuring candidates have suitable Right to Work documentation and keeping up to date with government regulations in this area.
• Drawing up contracts of employment, offer letters and other employee correspondence.
• Partnering with Workplace Technology to ensure seamless delivery of new hires’ tech, and to support in arranging the return of tech from leavers.
• Supporting and/or delivering onboarding sessions
• Addressing the queries of employees and developing clear frequently asked questions
• Ensuring candidates are set up on the HRIS system prior to their start date, and key documentation is filed for the first day.

Requirements

• Administrative experience, preferably within a people/HR team, certainly within a fast-paced, high growth environment
• Bonus points if you have experience running and driving improvements in people processes.
• You can demonstrate high attention to detail.
• A curiosity and interest in technology
• A can-do attitude.
• The confidence to build relationships with candidates, employees, and internal partners. 

Our recruitment process:

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. 

Following your application being reviewed, you can expect the below:

Stage 1 - People Operations Team Leader and Talent Acquisition

Stage 2 - Head of People Operations

Benefits

• 25 days holiday (plus take your public holiday allowance whenever works best for you)
• An extra day’s holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary & group income protection
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Incentives refer a friend scheme
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

About us:

You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway.We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

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Salary