Sales Development Representative - Enterprise

Location

Birkenhead, Merseyside | United Kingdom

Job description

Enterprise Sales Development Representative

Hybrid / Birkenhead

Do you want to help shape software that affects thousands of lives?

Who are we?

We are ranked as the UK’s #1 construction specific software player and our mission is simple; to provide market leading end-to-end software solutions to the construction and construction like industries across the entire build life cycle.

If you are looking to build an exceptional career with an award-winning company you’ve come to the right place. Our teams are based in the UK, Europe, and India, working on products that are used on a global scale. We have a clear and defined road map to deliver over the next 3 years, which is centred around a large-scale digital transformation as well as continuing our growth and expansion.

We embrace diversity and equality and want our employees to be comfortable bringing their whole selves to work. We are committed to building a team with a variety of backgrounds, skills and views. Creating a culture of Equality isn’t just the right thing to do, it improves every aspect of our business.

The Role

In this role, you will be driving our company's growth by initiating contact with potential clients, qualifying inbound leads and guiding them through the sales cycle. Your primary objective will be to identify genuine sales opportunities, exceed KPIs and contribute to achieving our sales targets.

Your responsibilities will include delivering qualified leads and securing new business opportunities for our sales team. This will involve implementing strategic campaigns, utilizing social media to enhance brand awareness and proactively reaching out to both cold and warm prospects. Through your efforts, you will play a crucial role in converting prospects into valuable leads.

At our company, we value dedication and initiative. You will have the opportunity to work in a supportive environment where your contributions will be recognized and rewarded. With access to resources and autonomy, you will be empowered to make a significant impact on our success. 

The areas of responsibility for the Enterprise Sales Development Representative include:

• Lead Generation (Inbound/Outbound)
• Data Management
• Proactive outreach
• Research
• Qualification
• Booking meetings
• Implement & improve SOPs
• Enhance the support portal & modernise the support function to enable customer to self-serve

Responsibilities

Sales Development

• Prospecting into Enterprise Accounts, looking for decision makers and having in-depth conversations.
• Identify white space opportunities within existing accounts where additional solutions could be introduced.
• Account Mapping, draw upon experience to assess complex business structures and challenges.

• Generate new Enterprise sales opportunities by researching prospects and identifying key stakeholders within Enterprise segmented businesses.
• Reach out to C-Level + executives using all available outbound sales channels (Phone, Email, LinkedIn)
• Work closely with the Enterprise AE’s to ensure a smooth handover of qualified leads.
• Manage and maintain CRM system (Salesforce), ensuring all sales related activity are input accurately and efficiently.
• Use Sales enablement tools and sales intelligence to improve processes.
• Learn about the industry by reading, watching videos, listening to podcasts, and liaising with internal colleagues to prepare you for having knowledgeable, credible, and transparent conversations with prospective customers in the industry.
• Build effective relationships with new and prospective customers, managing them along the qualification process until it is appropriate to book an appointment.
• Consistently achieve required sales activity metrics and targets (calls, time, CRM usage, leads)
• Convert qualified leads into sales opportunities for sales teams by booking and scheduling discovery calls and online demos with potential customers, against predefined targets

Data Management

• Ensure proactive and timely updates to opportunity progress in the CRM system, so that the business has access to accurate professional reports and forecasts in real time.
• Carrying out data cleansing activities to provide accurate information and support for marketing campaigns and to increase new business opportunities.
• Carrying out data building activities in order to provide accurate information and support for calling campaigns.
• Identifying renewal opportunities and gather customer information to ensure efficiency of renewal process.

The essentials we need from you:

• Proven experience as an enterprise SDR
• A strong track record of individual performance of hitting pipeline targets
• Strong understanding of Enterprise sales
• Resilience and proactive attitude

• The ability to learn quickly and drive to succeed
• Clear and confident communication skills
• Technical/digital savviness
• Curious & organised
• Coachable and eager to learn
• A degree, diploma or equivalent education is a preference (but not a requirement)

Desirable Skills

• Construction Knowledge
• Salesforce, Salesloft Highspot experience

Competencies

• Goals and targets will be what you live for, but you’ll also be inspired by getting people excited
• You will want to be part of something special and contribute to the success of the team
• You will be a passionate individual who has the ability to change a customer’s way of thinking
• You will be articulate, with excellent communication skills, telephone manner and ability to build rapport fast
• Excellent planning and organisational skills to successfully plan and co-ordinate a high number of activities, with excellent time management, prioritisation and the ability to remain calm and objective under pressure
• Excellent attention to detail and data management skills
• Self-motivated, creative and confident in supporting campaigns and using social media
• Tenacious, highly energised, passionate and committed, determined to achieve amazing results and make an impact, delivering to high standards and delighting customers

What you get from us:

If you're looking to build an exceptional career with an award-winning company you’ve come to the right place. We believe everyone at Causeway has a vital role to play in our success. Causeway is fuelled by curiosity and is a place for people who beam with positivity and burn with ambition.

Our team is everything, so we’ll take good care of you. In fact, we give well-being the same priority as our other business goals. We’re strong advocates of work-life balance, offering hybrid working alongside the opportunity to work from modern, collaborative offices.

Benefits

As a leader in employee engagement and people management, there are fantastic benefits and rewards at Causeway. We strive, year on year, to achieve recognition as an award-winning workplace that our employees love. We’ve selected just a few of the many benefits available below to show you how we take care of our Causeway stars.

• 25 days annual leave + public holidays, increasing with length of service.
• 4% matched pension.
• Income protection and life assurance.
• Access to our award-winning benefits platform.
• We take mental health seriously and have a dedicated EAP available 24/7.
• £100 allowance towards a fitness club.
• Dell, Apple and Microsoft discounts.
• Private Medical Insurance.
• Paid study leave + volunteering days.

Like all responsible companies Causeway is aware of the need to recognise the importance of protecting our environment and addressing the climate emergency. Causeway is a carbon neutral company and we offset our calculated carbon footprint . However, we recognise that offsetting is not a permanent solution, so we set environmental objectives to reduce our footprint year-on-year.

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Salary