Performance Administration Officer

Location

Lowestoft, Suffolk | United Kingdom

Job description

• East Suffolk Services Limited - Rotterdam Road, Lowestoft NR32 2EF or Ufford Depot, Woodbridge, Suffolk IP13 6ET
• £26,421 - £28,770 per annum
• 37 hours per week
• Permanent

Do you have an eye for detail, work methodically and like to see how your work effects improvements across a business? If so, we want to hear from you!

We have an exciting new role of Performance Administration Officer within our Customer Service and Performance Team.

East Suffolk Services Limited is an exciting place to work, delivering essential local services and making a real difference to a quarter of a million people across East Suffolk.

The role

Supporting performance related processes by co-ordinating performance data, tracking continuous improvement actions and providing administrative support to the Health and Safety, Compliance and Performance Managers.

Monitoring performance metrics and key performance indicators (KPIs) to assess effectiveness and collecting, compiling and analysing performance related data to identify trends and areas for improvement.

Maintaining accurate records of evaluations, improvement plans and corrective plans.

What you will need:

• Previous administrative experience, be computer literate and have strong analytical skills.
• Excellent communication, interpersonal and organisational skills.
• A high level of literacy, numeracy and attention to detail skills.
• Proven relevant experience in a similar role allowing for an early impact to be made.

If you think you have what it takes to be successful in this role, even if you do not meet all of the essential requirements, please apply. We would appreciate the opportunity to consider your application.

Here are some of the main benefits:

• Generous leave entitlement (equivalent to 24 days a year, increasing to 27 days after 5 years’ service, plus bank holidays)
• NEST pension scheme
• A wide variety of staff support networks including access to health and wellbeing initiatives and programmes.

For more information

For an informal discussion regarding this post, please contact Dave Whelan , please email [email protected] and organise convenient date and time for a call.

Closing date: 11.30pm, 18 March 2024.

Interview date: 4 April 2024.

How to apply

Step 1 - Read the advert and the Job Description and Person Specification (docx/pdf)

Step 2 - Complete the Supporting Statement template (docx) . Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted).

Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

For more information, check out the How to Apply section of our Career Site (suffolkjobsdirect.org)

Job tags

Salary

£26.42k - £28.77k per annum