The Dermatology Partnership
Location
Shrewsbury, Shropshire | United Kingdom
Job description
JOB DESCRIPTION
Job Title Medical Secretary
Reports to Business Manager
Area of work St Michael’s Clinic, Shrewsbury, Much Wenlock and Donnington
Role Full Time/Job Share
Job Summary
We are looking to recruit a Medical Secretary to provide support our clinical team as we grow. You will assist in providing secretarial and administrative support to our Clinicians. This is a responsible and demanding post requiring your full commitment. To produce letters, primarily from dictation, after patients have attended an outpatient Consultation or procedure. To produce correspondence arising from enquiries from patients, GP’s or insurance companies relating to patient care.
Key Accountabilities
- Provision of a professional, efficient, and effective service to all patients and clients.
- Ensuring completion of all elements of the patient’s pathway.
- Liaising closely with the clinical team.
- Support all regulatory processes within the clinic.
- Provide cross cover where deemed necessary.
Specific Accountabilities
- Provision of a professional, efficient and effective Administration Service
- To provide support and assistance to clinicians as requested
- Maintain a professional and calm demeanour at all times promoting the best interest of the clinic
- Responsible for maintaining the highest standards throughout the clinic
- Responsible for maintaining the highest standards of personal presentation
- Responding and re-direction of clinic correspondence in a professional, confident and timely manner.
- Multi skill as appropriate and as required providing support to other team members.
- Ensure all elements of the patient pathway are completed
- Become familiar with the clinic computer systems
- Ensure clinic lists are available for appropriate clinics.
- Confirm patient details held by the clinic are correct and update accordingly.
- Ensure the patient medical forms are scanned into the computer system in a timely manner.
- Patient Invoicing and Insurance Verification
- Confirm insurance details are correct.
- Obtain monies from all self-pay patients at point of service so as to minimise debt to the clinic.
- Support all regulatory processes within the clinic
- To be aware of all regulatory processes and systems i.e. Fire procedure and sickness reporting
- To understand and comply with Health and Safety and Infection Control policies.
- Contribute to and participate with all regulatory action plans and audits.
- Be familiar with clinic alarm system and respond to any alarms or alerts following clinic procedure.
- Personal Accountabilities
- Act as ambassador for the company promoting the best interests of St Michael’s Clinic
- Work in accordance with Clinic policy and procedure
- To maintain the highest standards of confidentiality
- Prioritise workload in order to meet targets
Essential
- Computer Literate
- Competent with Excel and word
- Good Typing Skills
Advantage
- Medical Terminology
- Knowledge of EMIS
- GP Billing
This job description is not an exhaustive list of duties but is intended to give a general indication of the range of work undertaken and will vary in detail in the light of changing demands and priorities within the clinic.
Job tags
Salary
