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Senior Clerical Officer (70% FTE)


Bangor University


Location

Gwynedd, Wales | United Kingdom


Job description

An experienced, temporary part-time (70% FTE) Senior Clerical Officer is required in the Confucius Institute (CI) at Bangor University to support all parts of the work of the Institute. Duties include general administration, including maintaining social media platforms and organising events and cultural activities within Bangor University, as well as with local primary and secondary schools and communities across north Wales.

Candidates should be educated to at least A-level standards, NVQ level III (or equivalent) and have previous administrative experience. The post holder will have good interpersonal and communication skills with the ability to work attentively and tactfully with a wide range of people at all levels. Importantly, we seek a conscientious team member who will contribute to the Institute's continuing success.


The successful candidate will be expected to commence as soon as reasonably possible and the post is available until 31/12/2024.

The ability to communicate through the medium of Welsh is desirable for this post.


This role will be located on campus at Bangor. Through our Dynamic Working framework, there will also be the option to spend some time working remotely (although remaining in the UK) to support work life balance, which will be discussed further with candidates at interview.


Applications will only be accepted via our on-line recruitment website, jobs.bangor.ac.uk. However, in cases of access issues due to disability, paper application forms are available by telephoning 01248 383865.

Closing date for applications: 15/03/2024


Committed to Equal Opportunities

Overview
The Confucius Institute (CI) is part of the College of Arts, Humanities and Business and represents a collaboration between Bangor University and China University of Political Science and Law, Beijing. The CI focuses on bridging the cultures of Wales and China and bringing their people together through cultural activities, education and research. Each year, CI delivers events within the university and across north Wales, usually in collaboration with partners, covering diverse aspects of culture such as Mandarin language teaching, calligraphy, Chinese kites, tai chi, music, visual arts, etc. The Institute works with an increasing network of national and international partner organisations and individuals.

Purpose of the Job

Administrative Support to the Confucius Institute at Bangor University.

Day-to-day activities are varied, including planning and delivering cultural events, engaging with the Schools and Departments across Bangor University, liaising with a wide range of external partners and operating administrative systems to ensure that CI complies with internal and external regulations and working efficiently and effectively in line with its budget and annual plan.

The Administrator will be part of a small team reporting to the Director.

Main Duties and Responsibilities

Organise a variety of cultural events for diverse audiences, including the delivery of engaging social media campaigns.

Supporting multiple projects, using digital and traditional media to connect with new and existing audiences.

Assist in developing and maintaining the content and usability of our digital marketing channels aimed at schools, colleges, and students at Bangor University and the wider north Wales community. This would include the Confucius Institute’s website, Facebook, Twitter & YouTube.

Dealing with general and specific enquiries on behalf of the Institute in person, on the telephone and by written/e-mail correspondence.

Assist other team members in promoting outgoing exchange opportunities among University staff.

Liaising with University staff and representatives of external bodies as appropriate.

Welcoming and dealing with visitors.

Organisation of meetings, including arranging venues, catering services, etc. and provision of hospitality.

Preparation and circulation of summary reports/papers for various committees/task groups.

Minute taking and circulating as appropriate.

Organisation of any departmental travel arrangements.

Participate in networks across the University and externally in order to ensure dissemination of information in a timely and efficient manner to those required.

Build relationships and contacts to facilitate the future exchange of information.

Play a part in departmental arrangements to ensure that staff at all levels are aware of departmental and wider policies that might affect them.

Provide effective clerical support, e.g., writing letters and reports, record keeping and photocopying

Maintenance of the filing and archiving systems, including data entry.

Administration of financial documentation.

Ordering/maintaining a stock of stationery supplies.

Attendance at events within North Wales and, occasionally, beyond the region; this will include some driving.

Operating with the highest level of confidentiality, integrity, and discretion. 

This list is not exhaustive but merely an indication of the main areas of activity. It may be amended, at the discretion of the Director and following consultation with the post-holder, to include other duties commensurate with the grade.

Other Duties and Responsibilities

The post holder will be expected to participate in a performance review and developmental activities.

The post holder will be expected to comply with the University’s equal opportunities policies, Dignity at Work and Study Policy and the University’s Welsh Language Scheme.

The post holder has a general and legal duty of care in relation to health, safety and wellbeing and must take all reasonable steps to ensure a safe and healthy working environment for themselves and other members of staff, students and visitors affected by their actions or inactions. The post holder is also required to comply with all applicable health and safety policies, procedures and risk assessments.

The post holder must comply with relevant legal and financial policies and procedures and be aware of their responsibilities in terms of the legal requirements of their posts.

Person Specification

Education, Qualifications and Training

Essential

Educated to A level, NVQ Level III (or equivalent), or demonstrate equivalent experience.

Desirable

ECDL Qualification.


Work and Relevant Experience

Essential

Experience working within an office /administrative environment.

Experience in basic data analysis in support of academic activities.

Experience in organising events and overseeing media campaigns.

Experience in maintaining social media platforms.

Experience in organising meetings and minute taking.


Desirable

• Ability to create and maintain effective administrative systems.

• Experience working within a Higher Education environment.


Personal Qualities / Skills

Essential

Computer Literacy (MS Word, Access and Excel).

Excellent Organisational skills and the ability to handle a varied and demanding workload.

Ability to work with minimal supervision.

Excellent interpersonal skills with the ability to communicate and develop effective relationships with colleagues at all levels of the University, including senior staff, on matters of sensitivity and confidentiality.

Good cultural awareness skills.

Attention to detail and accuracy.

An enthusiastic approach to projects and prepared to take on new challenges.

Commitment and reliability.

Flexible and approachable.

Ability to remain calm and professional under stressful conditions. 

Ability to work on own initiative and as part of a team.

Willingness to travel to events across north Wales.

Desirable

Website design or editing experience.

Self-management and motivation.

Willingness to work outside normal working hours on occasion.

The ability to communicate through the medium of Welsh.

Familiarity with other languages.

General

The University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds.  We strive to develop a workforce from all sections of the community regardless of sex, gender identity, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. We promote and facilitate the use of the Welsh language through our progressive Welsh Language Policy. We comply with the Welsh Language Standards and are committed to equality of opportunity. You are welcome to apply for any job in English or Welsh and all applications submitted will be treated equally.

We are a member of Advance HE's Athena SWAN Gender Equality charter and hold a Bronze award in recognition of our commitment to and progress towards gender equality within the University's policies, practices, and culture. We are proud to be a Disability Confident employer.

All members of staff have a duty to ensure their actions are in line with the overall environmental aims of the University and minimise their environmental impact. 

All offers are made subject to proof of eligibility to work in the UK and receipt of satisfactory references.  

We have a legal responsibility to ensure that you have the right to work in the UK before you can start working for us.  When you apply for this post you will be required to explain the basis upon which you believe you will able to live and work in the UK legally on the commencement date of the role should your application be successful.   If you do not have the right to work freely in any position in the UK already, any offer of employment we will make to you will be subject to you obtaining a right to work visa.   The following link provides information on the various visa routes into employment and the eligibility requirements (including switching visa status where permissible) https://www.gov.uk/browse/visas-immigration/work-visas.   If you are successful in your application we will discuss visa options with you at the time of making the offer of employment.      

Please note that, in the event of applications being received from candidates on the University's Redeployment Register with a reasonable skills match to the post specification, these applicants will be given prior consideration.


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