Dynamic Nation
Location
Berkshire | United Kingdom
Job description
Dynamics NAV, Navision, NAV 2017, Business Central, Gold Partner, Account Manager
We have a great new role for an experienced NAV Professional who wants to focus on offering the customer great service in all areas of NAV.
Responsibilities will include:
First and foremost, your job is to keep customers happy, well served and informed
Helping out with NAV training, possibly set up and definitely showing off the solution in mini demos
Keeping your customers up-to-date with the latest updates and technologies;
Assisting in improving processes and any challenges that the customer may be facing through the use of existing modules in NAV
Introducing new tools and products, pushing forward any necessary changes
Priority on understanding the customer needs and finding a way to help make the system work for them
Coordinating change requests internally with our Projects Team
Establishing dynamic working relationships with the internal Product Development Team to understand new updates and functionality
Updating the CRM system
Working with our internal Customer Care Coordinator to follow up feedback and facilitate any improvements
Time and Diary Management
Ideally, you’ll have:
Excellent customer service skills
A great sense of humour
Confident relationship creator
Initiative and proactive approach
Bags of enthusiasm and a passion for computer technology
The ability to work on your own and an approachable Team Player
Hard working, flexible and objective
Natural ‘can do’ attitude
4 years minimum ‘Dynamics NAV’ Experience
Job tags
Salary
£40k - £50k per annum
