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Head of Implementation


Digital Waffle


Location

Greenwich, Greater London | United Kingdom


Job description

Job description

Our Client is a cutting-edge fintech company dedicated to revolutionizing the financial landscape through innovative solutions and advanced technology. With a commitment to excellence and a passion for driving positive change, they are seeking a dynamic and experienced Head of Implementation to join our growing team.

Responsibilities:

  1. Team Leadership:Lead and inspire a high-performing team of implementation specialists, providing guidance, support, and fostering a collaborative and innovative working environment.
  2. Project Management:Oversee end-to-end project implementation, ensuring timely delivery, and meeting client expectations. Develop and execute project plans, identifying potential risks and providing effective mitigation strategies.
  3. Client Collaboration:Act as the main point of contact for clients during the implementation process, building strong relationships, and ensuring a clear understanding of client needs and expectations.
  4. Cross-Functional Collaboration:Collaborate with sales, product development, and support teams to align implementation strategies with broader company goals. Provide feedback to improve product offerings based on client experiences.
  5. Process Optimization:Continuously assess and enhance implementation processes, identifying areas for improvement and implementing best practices to streamline workflows.
  6. Training and Development:Develop and implement training programs for internal teams and clients to ensure a comprehensive understanding of our products and services.
  7. Quality Assurance:Implement rigorous quality control measures to guarantee the accuracy and reliability of implemented solutions, meeting or exceeding industry standards.
Qualifications:
If this role is something you think you would be a good fit for, please apply, or email your CV to [email protected] for immediate consideration.


Job tags

Permanent employmentImmediate start


Salary

£50k - £75k per annum

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