Logistics Customer Order Agent
Location
Leicester | United Kingdom
Job description
The Logistics Customer Order Agent will report into the Logistics & Customer Service Manager on a daily basis and be responsible for the following areas of the Leicester site:
- Day to day responsibilities will include, but not limited to; daily checks on transport orders, shipment management, POD retrieval, and updating system.
- Customer contact to resolve stock issues and order management concerns.
- Handling customer enquiries via telephone and email, dealing with both inbound and outbound communication.
- Daily checks on transport orders to ensure they have been collected and delivered in line with Customer requirements.
- Booking in collections and deliveries.
- Liaise with drivers & customer service teams regarding ETAs and problem solving.
- Administration duties include extensive data inputting, filing, keeping staff records up to date.
Job tags
Salary
£26k - £28k per annum
