---

---

Location

Chelmsford, Essex | United Kingdom

---

Job description

This Job is a 14 month position to cover Maternity leave.MAIN DUTIES· To handle client calls and initiate service requests

· To ensure contracts administration information is submitted in line with the organisations requirements;

· To write, produce and develop documents to support processes;

· As and when required support the other teams on the contract;

· To maintain the security and confidential status of all information so designated, to conduct all activities in a

professional manner at all times and ensure procedures are followed;

· Centrally control the recording of all Quotation data for the Contract;

· Process Car Parking Application Forms;

· Manage daily room booking requests and run reports when required;

· Attend monthly Service Line and Client meetings producing well written and clear minutes;

· Facilitate meetings as and when required upon request of the Senior Management Team;

· To undertake additional duties in line with capabilities as required;

· Provide support and cover to the Senior Contract Support administrator when require

· Comply with Health, Safety and Environmental policies

· Achieve the highest standards of quality, service and presentation of the business

· Ensure work orders are completed to meet the contractual timescales

· Manage the relevant CAFM systems appropriately ensuring that sufficient information is captured for analysis

· Escalate potential unavailability work orders to the supervisor

· Ensure that labour resourcing is updated at all times that contains all the relevant contact details for their appropriate area

· Answer all telephone calls both internally and externally in a professional and timely manner ensuring that all messages are returned appropriately

· Manage all PPM activity from distribution to collation and closure

· Undertake any additional duties or responsibilities that are deemed required by the business in supporting the daily operation of the contract.

· Record Engineer Holiday records

· Update the compliance library with relevant certification · Raise POs as required for Engineering team requesting parts and sub contractors

---

Job tags

---

---

Salary