Location
Godalming, Surrey | United Kingdom
Job description
Client Account Manager – Godalming, Surrey
£30,000 – £35,000 + 2k Bonus (£500 per quarter)
Our client is looking for a Client Account Manager to join their dynamic and highly motivated Internal Account Management Team. This is an exciting opportunity that offers progression within a company that is committed to constantly developing, training and striving to deliver the best customer focused service in their sector. The Client Account Manager will enjoy full on-going technical training across the product portfolio within a rewarding environment where they can build a career.
Company Benefits
- Company Pension
- 4pm finish on a Friday
- 23 days holiday (3 to be retained for Christmas) plus bank holidays
- Annual staff events
Job Responsibilities
- Proactively dealing with all customer enquiries, answering customer calls and reviewing demand to ensure that orders are accurately processed;
- To target and identify new opportunities with customers to generate quotations, process sales orders and develop new business opportunities;
- To ensure customer retention through excellent telephone relationship skills, arrange visits for the field sales team and to develop new opportunity and maintain best in class customer service;
- Ongoing training in house to cover the varied product ranges offered.
Experience and Skills Requirements
- Customer focused approach with excellent oral and written communication skills;
- Excellent time management & personal organisational skills;
- The ability to work under pressure and to deadlines while maintaining accuracy and a strong attention to detail
- A solid knowledge of MS office and standard B2B sales procedures
- Any previous experience in providing customer service and any sales experience alongside this would be advantageous (e.g., upselling, cross-selling, or working to retail sales target/incentives)
- Previous experience speaking with customers over the phone, and any telesales experience would be a bonus
- Excellent communication skills with both customers and colleagues
- Enthusiastic to learn with a proactive attitude to develop your knowledge and skill set
Job Number: VR/06171
If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
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Job tags
Salary
£30k - £35k per annum
