Bupa Global
Location
Salford, Greater Manchester | United Kingdom
Job description
Business Analyst - Change Programmes
Manchester M50 or Staines TW18
Flexible / Hybrid working options (i. e up to 3/4 days WFH)
Permanent - Full time 37. 5hours
£50,500 - £55,000 - depending on experience with fantastic benefits & 10% Management Bonus
We consider all types of flexibility, including locations, hours and working patterns
We make health happen
Working in our UK support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.
The Business Analyst will partner with our UK Executive team and stakeholders to translate emerging opportunities into outstanding business and customer outcomes that enable Bupa to achieve its strategy of becoming the UK's most admired healthcare company.
As a Business Analyst will provide support to UK Business Change Managers in understanding the business, its operations and practices, together with environmental, market and healthcare industry contexts, to establish cost effective solutions that enable the business to achieve its ambitions and objectives.
How you'll help us make health happen:
Provide critical input to the development of Bupa's digital agenda, applying a full business analysis skillset to support the transformation of our digital capabilities across online and mobile channels - for exle: developing new mobile apps and online experiences; using digital messaging to strengthen relationships with our customers; building and improving underlying technology and security platforms; and innovating our propositions to compete effectively in a connected, data-driven world.
Partner effectively with stakeholders to translate these outcomes into specific objectives, and from there define detailed needs and prioritised business requirements.
Examine these needs and requirements through various lenses such as customers, partners, employees, the business and its regulators, understanding and managing the competing tensions to create appropriate specifications that, in turn, drive practical deliverables.
Identify sustainable solutions (technical, people, process, systems, cultural, or any combination of these), and create and manage optimised, efficient delivery plans.
Demonstrate a comprehensive understanding of the business context of all Change initiatives that they/their team are involved with, being able to clearly identify and understand the impact on our customers and Bupa, and confidently articulating to stakeholders why we are doing them.
Identify, contribute to and manage project risks, issues and dependencies.
Demonstrate excellent influencing skills and natural gravitas to drive change across the organisation. Challenge and inform change ideas, project scope, direction and outcomes where appropriate. Understand the audience and adopt appropriate communication styles in order to impart messages clearly and concisely and sell-in solutions persuasively.
Key Skills / Qualifications needed for this role:
Ideally hold a Business Analysis and/or Change Management certification (preferably to Practitioner level) by a recognised professional body such as APMG, ISEB/BCS or IIBA
Strong working knowledge of established Change and Business Analysis methodologies (such as Lean, Six Sigma, Agile) and the use of relevant systems (e.g. DevOps, Jira, Confluence).
Strong background of successful Change delivery within the Healthcare and/or Financial Services industries, ideally with experience of working in e-commerce or digital environments.
Possess a passion for Change-led innovation, being able to identify and successfully deploy leading-edge tools and techniques to enable the business to move rapidly towards its desired future state.
Exhibit considerable drive, enthusiasm and a ‘can do' attitude; being able to seize the opportunity and cope with high-intensity activity in a dynamic, fast-paced transformational environment.
Be a strong and logical problem solver, able to demonstrate a history of innovative, lateral and creative thinking, and capable of making sound pragmatic decisions.
Be able to use a range of business modelling and solution design approaches to force clarity and create simplified views of complex business and commercial realities.
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
25 days holiday, increasing through length of service, with option to buy or sell
Bupa medical insurance as a benefit in kind
An enhanced pension plan and life insurance
Target bonus of 10% based on individual and company performance
Onsite gyms or local discounts where no onsite gym available
Various other benefits and online discounts
At Bupa we adhere to a structured framework when awarding any changes to salary. We believe this creates a fair and consistent approach for all colleagues looking to grow or change role. For more guidance please click HERE.
Before you apply for a vacancy, please ensure your job history on your workday profile is up to date with all your career history and achievements. This will mean the Recruitment team have all the relevant information they need to review your application.
Please be aware that if you're successful in securing this role there may be changes to your notice period and other terms and conditions, your recruiter will be able to advise what this means for you during your application.
Why Bupa?
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to "Be you at Bupa", we chion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
If you would like more information on the role, require an alternative format, or would like to discuss other opportunities suited to your skills and experience, please contact the recruiter
Time Type:
Full timeJob Area:
Strategy, Change & TransformationLocations:
Bupa Place, Staines - Willow HouseJob tags
Salary
