Location
Bury St Edmunds, Suffolk | United Kingdom
Job description
As an IT support analyst you will be responsible for helping to maintain IT systems within a company. This can vary between diagnosing software or hardware issues, to testing new systems or moving networks.
The role of an IT support analyst involves the following duties:
Analysing clients’ existing systems and business models
Understanding software development lifecycle
Moving old networks across to new ones
Translating client requirements into specified project briefs
Identifying potential solutions and assessing them for both technical and business suitability
Modifying or replacing systems
Presenting proposals to clients
Working closely with colleagues, developers, testers and a variety of end users to ensure technical compatibility and user satisfaction
Ensuring that budgets are adhered to
Testing systems
Providing training and user manuals to users of new systems
Keeping up-to-date with technical and industry developments.
Job tags
Salary
£26.2k per annum
