Clinical Administrator

Location

Milton Keynes, Buckinghamshire | United Kingdom

Job description

About the Role

A fantastic opportunity to join a leading primary care network in Milton Keynes, looking to welcome a clinical administrator to the team.

We have one full-time, and one part-time role available, working alongside our scanning &workflow, medical secretary and prescription clerk teams.

This is an ideal role for someone with strong organisational and administrative skills; this position also calls for empathy and excellent communication.

• Full-time hours: 8am-4pm, Monday to Friday
• Part-time hours: 8am-2pm, Monday to Friday

Salary and Benefits

• £11.44 per hour
• An excellent NHS pension scheme
• 25 days annual leave (pro-rata’d), plus bank holidays
• NHS Discounts with a massive number of retailers (with a Bluelight card)
• Wellbeing resources available free to all staff

Job Summary

Your key responsibilities will include reading patient correspondence, identifying relevant clinical information and updating patient notes.

You will also be assisting the prescriptions team, and providing general secretarial support to our practice and business managers, GPs and health professionals.

You will be handling sensitive medical information, so a caring customer service communication style is essential.

Likewise you will be expected to treat all patients (& colleagues) with dignity and respect at all times and last, but by no means least, maintain the utmost levels of professionalism and confidentiality at all times.

Main Responsibilities and Duties

Main Workflow Duties

• Identify relevant clinical information contained in patient correspondence.
• Code or free text the clinical information on to the patient record.
• Deal with queries relating to coding.

Main Prescription Duties

• Coordinate and prepare repeat prescriptions for our patients.
• Data entry onto patient records.
• Use EPS (electronic prescription service).
• Patient liaison.
• Community pharmacy liaison.
• Process letters relating to medication changes requested by our secondary care (hospital) colleagues.

Main Secretarial Duties

• Provide an efficient copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.
• Assist the business manager with all clerical and administrative duties.
• Make appointments, bookings and admissions as required.
• File patient records and correspondence in patient medical records.

About the Candidate

Attention to detail, a willingness to learn and a commitment to providing high quality patient services are essential in this role.

If you’re passionate about making a positive impact on patients’ lives and are ready to contribute to a hardworking, collaborative administrative team, we encourage you to apply.

Essential

• Exceptional organisational and prioritising skills, combined with top level attention to detail
• Strong literacy and computer skills

Desirable

• Prior experience within primary care would be advantageous, but not essential
• Experience with clinical IT systems

About Us

The Watling Street PCN is comprised of three practices, Stony Medical Centre, Watling Vale Medical Centre and Hilltops Medical Centre, with a head office function based in Kiln Farm.

We are a forward thinking PCN in Milton Keynes, with a progressive and compassionate approach to primary care.

As home to multi-disciplined teams of GPs, nurses, HCAs and administrative staff, we have a flexible and supportive attitude where we encourage you to grow in a safe environment.

Your Privacy

Please refer to our Job Applicant Privacy Policy for information on how we handle and protect your personal data: https://www.watlingstreetpcn.co.uk/job-applicant-privacy-policy

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Job tags

Salary

£11.44 per hour