Insurance Process Improvement Consultant
Location
Poland | United Kingdom
Job description
Insurance Process Improvement Consultant / Consultancy / Insurance / Process / Delivery / Program / Automation / Change / Permanent / Poland / EU
Location – Poland (Remote/Hybrid) – EU Based Applicants Only
£40 - £50K (Polish equivalent).
Bonus and Benefits
I am lucky enough to be working with a leading consulting business making huge strides into Automation and is looking for an Insurance Process Improvement Consultant to join their team on a permanent basis. The business is in a period of sustained growth and is looking to hire a professional who can aid with client engagement, delivery, and growth.
Insurance Process Improvement Consultant Specification: - Conduct comprehensive assessments of existing business processes to identify inefficiencies and opportunities for improvement.
- Analyse process data, performance metrics, and KPIs to make informed recommendations.
- Process Optimisation and Standardisation
- Develop and design optimized processes that adhere to industry best practices.
- Standardise processes across different functions or units within the organization to ensure consistency and efficiency.
- Identify and prioritize opportunities for continuous improvement and cost reduction.
- Implement Lean, Six Sigma, or other process improvement methodologies.
- Apply your expertise to transition and transform processes, particularly within insurance..
- Lead or support process migrations from various business units or locations to centralized service centres, ensuring a seamless transition.
- Collaborate with stakeholders to manage the change associated with process improvements.
- Develop and execute change management plans, addressing resistance and ensuring stakeholder buy-in.
- Performance Measurement and Reporting
- Establish and monitor performance metrics and KPIs to assess the impact of process improvements.
- Provide regular reports and dashboards to senior management.
- Work closely with internal stakeholders, understanding their needs and aligning process improvements with organisational objectives.
- Ensure client requirements are met while optimising processes.
- Risk Management
- Identify and mitigate risks associated with process changes and transitions.
- Develop contingency plans to address potential disruptions.
- Training and Knowledge Sharing
- Share best practices and process improvement methodologies with colleagues.
- Provide training and guidance to employees involved in implementing and maintaining improved processes.
- Ensure that process changes and improvements adhere to relevant regulations, compliance standards, and quality assurance requirements.
- Maintain accurate records and documentation for auditing purposes.
- Proven experience as a Process Improvement Consultant in insurance environment, with a minimum of 3 years of experience.
- Strong knowledge of process improvement methodologies, such as Lean, Six Sigma, or similar.
- Experience with process standardisation and automation.
- Excellent project management skills and the ability to lead cross-functional teams.
- Strong analytical and problem-solving skills.
- Exceptional communication and interpersonal skills.
- Change management expertise with the ability to influence and lead teams through transitions.
- Proficiency in process mapping and documentation tools.
- Needs to speak English plus at least one other European language.
If you are based in Poland and have the relevant skills as an Insurance Process Improvement Consultant and would like to learn more about this role, please send me your CV and I will call you in confidence to discuss.
Insurance Process Improvement Consultant / Consultancy / Insurance / Process / Delivery / Program / Automation / Change / Permanent / Poland / EU #LI-DS1
Job tags
Salary
£5k per annum
