Account Manager - Edinburgh
Location
Edinburgh | United Kingdom
Job description
EDINBURGH Dependent on experience 14/02/2024
Story Edinburgh
Job Title : Account Manager
Salary : Dependent on experience
Working Hours : 9.00am- 5.30pm
Location : Edinburgh (hybrid working arrangement)
About Us
We are a creative advertising and marketing agency with over 200 effectiveness awards to our name. With 60 people across 3 offices in Edinburgh, Birmingham and Newcastle. We apply our many and varied skills across a wide range of sectors, media and marketing challenges – from long-term brand building to short-term marketing activations. At Story we specialise in giving customers reasons to believe – why have customers when you can have brand believers’. Motivating ideas are always at the heart of what we do.
Right now, we’re looking for a super-organised Account Manager to join our team in Edinburgh – someone who’s great with people, passionate about Creative product, organised, self-motivated, and able to think on their feet. Sound like you?
About the role:
- Servicing the business, internally and externally, building relationships and providing support to colleagues and clients alike.
- Managing projects through the Agency on time and within budget.
- Day to day Client contact either by phone, email, Zoom/Teams, WhatsApp or in person.
- Providing Clients with full written quotations and schedules.
- Managing schedule expectations within and across the Agency teams (Account Handling, Creative, Studio, Digital).
- Providing Contact Reports for Client meetings, capturing minutes and actions by email.
- Briefing external suppliers, where appropriate (e.g., illustrator/photographer/ print consultant/editor), in collaboration with senior members of the Team, and managing costs – briefing and obtaining quotations.
- Writing Creative Briefs and briefing Creative team with members of the Senior Team.
- Ensuring communication channels between Client and the Senior Team are maintained.
- Ensuring accuracy of work produced on and behalf of Story.
- Client invoicing input with Senior Team into monthly forecasts.
- Obtaining timescales of jobs and ensuring deadlines are met.
- Briefing studio jointly with Art Director/ Senior Account Handling Team.
The person we’re looking for:
- You celebrate creativity – the right candidate will the opportunity to work on the most creatively rewarding account in the Agency
- You work at a fast pace and are highly organised– agility is key for this role
- You love building Client relations and making a difference- you would be exposed to a range of international clients on many varied projects
- You enjoy being part of team, but also relish having your own project ownership
- You are up for a laugh – we work hard at Story but have fun too!
- You seek progression – we will champion talent and career progression all the way.
- You will have been working in an agency for up to two years and are ready for the next step up.
What’s in it for you?
- Competitive starting salary (and performance-related bonus after one year)
- Regular reviews to identify opportunities for career progression and support you to achieve your full potential
- 31 days holiday (increasing with length of service) plus your birthday off
- Company pension (after 3 months, with Story matching your contribution up to 5%)
- Hybrid working (though ideally you’ll be in the office three days a week)
- Salary sacrifice scheme to purchase a new electric car and Cycle to Work scheme
- Subsidised Private health care
- Life insurance cover
We are proud to be a Disability Confident Committed (Level 1) Employer. As a Disability Confident Committed Employer we have committed to; ensure our recruitment process is inclusive and accessible, communicating and promoting vacancies, offering an interview to disabled people who meet the minimum criteria for the job and anticipating and providing reasonable adjustments as required.
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