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Location

Gillingham, Kent | United Kingdom

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Job description

Export Customer Service Coordinator
Gillingham, Kent
24,000 - 25,000pa

KHR is working with a leading manufacturer based in Gillingham who at present has a fantastic opening available in their established supply chain team for an Export Customer Service Coordinator.

This is the perfect job for someone with proven customer service skills, previous experience processing customer orders, knowledge of export documentation, and experience using SAP.

The core purpose of the Export Customer Service Coordinator is to support the sales of products to the overseas customer base.

Responsibilities of the Export Customer Service Coordinator

* Order processing for the export market
* Ensuring accurate shipment documentation is completed
* Updating customers with order and delivery times
* Liaising with hauliers and freight forwarders
* Solving problems and customer's queries over email and telephone when they arise
* Providing administrative support to the team

Candidate Profile

* Strong sales administrative/ order processing experience
* Knowledge of customs processes for exported goods
* Good attention to detail
* Experience with ERP systems
* Good telephone manner and exceptional spelling, grammar, and numeracy skills

Benefits include Discretionary Bonus, Pension, Holiday, Life Assurance, Eye care, Employee assistance programme, cycle2work scheme

Hours of work are Monday to Friday - 37.5hpw 8:30am - 5.00pm (4pm finish on Friday)

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...

Export sales, export administrator, export orders

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Job tags

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Salary

£23k - £25k per annum