Venesky Brown Recruitment Ltd
Location
Dundee | United Kingdom
Job description
Venesky-Brown’s client, a public sector organisation in Dundee, is currently looking to recruit a Network Service Product Engineer on a permanent basis on a salary of £45,585 - £54,395/annum. This role will be remote working with necessary site visits when required.
Essential Skills:
- Good working knowledge of Windows, Linux and Mac operating systems
- Previous relevant work experience in IT environment
- Experience of the maintenance and development of processes across a complex organisation
- Experience of translating technical requirements and specifications into easily understood business concepts and vice versa
- Experience of fulfilling the role as described in the duties above
- Ability to manage workloads under pressure and to tight deadlines and with an analytical and methodical approach to investigating problems and resolving issues.
- Highly developed interpersonal skills and proven ability to work effectively with individuals and teams at all levels both within and external to the organisation.
- Sensitivity to the issues of working in a highly devolved environment and an ability to develop effective and pragmatic solutions.
- Ability to influence and persuade others to take a specific course of action when there is no direct line of command or control.
- Customer and service-focussed: understanding the needs of the customer when making decisions.
- Proven ability to develop, implement and evaluate policies and processes.
- Highly IT literate with strong and relevant application experience.
Desirable Skills:
- Degree in relevant subject or equivalent experience.
- ITIL Intermediate Certificate – Service Design
- ITIL Foundation Certificate
- Appropriate Technical Certifications or equivalent experience e.g. CCNP/CCSP/CCDP ArubaSNWL qualifications - Desirable
- Service delivery management experience of working in an ITIL-based framework; familiarity with the processes, procedures and outputs of ITIL
If you would like to hear more about this opportunity please get in touch.
Job tags
Salary
£45.59k - £54.4k per annum