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Location

North London | United Kingdom

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Job description

Join a leading entertainment venue as a Customer Service Administrator based in Islington North London.

THE JOB:

You'll act as the main point of contact for all customer enquiries by phone and email. This is a very varied role, including:

• Sending pre-show information to audience members
• Welcoming visitors
• Supporting the events team with customer booking information
• Managing lost property
• Record customer feedback
• Work with the marketing manager to update the website and social channels with the latest performances
• Monitoring CCTV to grant access to the building and act as a key-holder
• Hours are 9 am - 5 pm Monday to Friday.

KEY SKILLS & EXPERIENCE:

• Previous experience in a customer-facing role
• Good written and verbal communication skills
• Friendly and with a 'can do' attitude.

SALARY & BENEFITS:

• £24,000 - £26,000, dependent on experience
• 20 days holiday + public holidays
• Pension

Please apply today by sending your CV for immediate consideration. All applicants must currently have the permanent right to work in the UK; visa applications will not be considered.

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Job tags

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Salary

£24k - £26k per annum