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Sales Order Support


Centerprise International HQ


Location

India | United Kingdom


Job description

Job Description

Position:

Sales Order Support

Salary/Package:

Basic Salary + Sales Order Support Commission Pot

Benefits:

25 days holiday entitlement rising to 28 days after 5 plus years’ service
Holiday Purchase Scheme
2 days for personal wellbeing
Company supported CSR Volunteer Day
Pension – including option to join Salary Sacrifice/Exchange for Pension scheme (SXP)
Electrical Vehicle Salary Sacrifice Scheme
Death in Service – x4 basic salary
Private Medical Insurance available, partially subsidised by Ci
SAGE- Employee Benefits Membership
Corporate gym membership available, partially subsidised by Ci
Salary Sacrifice charity donation scheme
Ci Christmas Savings Club
Ci Lottery
Out of town offices with free parking
Hybrid working arrangement – Mon & Fri optional WFH days

Business Unit:

Central Support Team

Reporting to:

Sales Support Manager

Location/site:

Basingstoke- Hybrid working (3 days in the Basingstoke office)

Vetting requirements:

No

Company Overview

Centerprise International (Ci) was established in 1983 and has over 30 years of experience and expertise in providing innovative products and services. Our financial strength, and breadth and quality of services offered, together with our enviable record of success in supplying under many framework agreements and winning many government contracts makes Ci one of the leading ICT suppliers. Our cash reserves, recent strategic acquisitions and the quality of contracts held are an assurance of our future growth.

Throughout its history, Ci has evolved to meet market demands and now offers Managed Services and Solution Design to complement our own products.

Ci actively seeks to attract talented ambitious individuals, to nurture and develop through their career with the organisation.  The Ci Group comprises of wholly owned companies and a joint venture business, so the opportunity to build a wide and varied career path truly exists.

All employees have the opportunity learn from successful, capable business professionals within the organisation, to absorb knowledge and experience first-hand how a thriving privately owned business operates. 

Role Description

The role sits within the Central Support team, providing 1st Class support within the business.

The team comprises of Sales Admin (data entry in SAP), Sales Order Management (responsible for the life cycle of the sales order) and Purchasing (raising and management of supplier purchase orders). You will need to be an excellent communicator who can liaise clearly and effectively within the department and with the wider teams.

The successful candidate can expect to fulfil a range of duties across the following core functions:

Receipt of customer PO’s: Verify all information is present and correct before sending for processing.

Timely resolution of queries relating to customer PO’s to agreed SLA’s.

Creation of customer quotations using our internal CISOS system on request, ensuring competitive pricing and lead times. Management of your quotes within CISOS to ensure they are updated with correct statues.

Part code creations using our internal CI PO system following the company’s product hierarchy.

Liaison with business units and business finance teams to create MSP/SSP in excel with a high level of accuracy.

Booking of hotels, flights and sundries for Rugged distribution.

Raising manual invoices using our internal CI PO system for Rugged distribution.

Organising the set-up of new customers and vendors.

Any other tasks as deemed appropriate by the business.

As with all personnel within the business, the individual will also be required to show:

A commitment to comply with the Company’s Information Security Policy

A commitment to promptly report any security weaknesses or incidents

A commitment to adopt and maintain a Health and Safety culture within the Group

Competencies

Collaborate & InfluenceBuilds trust and respect with people outside the immediate group and actively looks to influence their thinking for positive impact.
Communication SkillsTargets communication appropriately to their point across clearly, concisely and quickly.
Drive for ResultsWorks efficiently and diligently putting in whatever time is needed to do an excellent job, persevering in results, delivery, even faced with setbacks
Focus & PrioritisationDevelops measurable objectives, with management guidance, to focus and prioritise what’s important, ensuring efficiency and effectiveness in the delivery of work/projects.
Problem SolvingEfficiently and creatively solves problems that affects people within the team and develops solutions that considered and effective.

Experience and Skills

Essential

  • High level of organisational skills
  • Possess the ability to prioritise workload
  • Excellent customer service and communication skills
  • Accuracy and attention to detail
  • Competent in Microsoft Office suite
  • Business Acumen

Desirable

  • SAP Knowledge
  • Experience in a similar sales support role with an understanding of a typical sales order cycle

Company Profile

Essential

  • Customer-Centric - Ensure customer satisfaction is our number one priority
  • Commitment - Be true to your work and go the extra mile to deliver on your promise
  • Courage To Challenge - Have the strength to make a difference and don’t be afraid to constructively challenge the status quo
  • Succeed - Be innovative and do all that is reasonable to deliver a positive outcome
  • Dedication - Giving your time and energy in the best interests of the Company

Education/Qualifications/Specific training

Essential

  • Attained grades A - C in GCSE Math and English

THE CENTERPRISE GROUP
IS AN EQUAL OPPORTUNITIES EMPLOYER


Job tags

Christmas workWork at officeImmediate startHybrid workHoliday workWorking Monday to Friday


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