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Location

Bedford, Bedfordshire | United Kingdom

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Job description

A Vacancy at East of England Ambulance Service Trust.

The role of the Business Support Officer (BSO) is vital to the efficient, proactive, and smooth running of service delivery within the Sector.

The post holder will report to the Head of Clinical Operations for EOC and will be accountable for ensuring that the Trust has appropriate support for its Directorates in place, together with sufficient systems and processes to enable the Board to meet all relevant operational performance standards.

The role will be based in one of the Emergency Operation Centres (Norwich, Chelmsford or Bedford). Agile working (e.g home working) may also be possible, with occasional travel to attend regional meetings.

The post holder will provide business support to the Head of Clinical Operations for EOC and the local Senior Management Team. In addition, they will aid with the day-to-day operational issues within the Team.

The post holder will be expected to seek out good practice from other organisations against which the Trust can benchmark itself, and to support the Senior Managers in creating an environment of innovation, excellence, and performance.

The post holder will involve fostering excellent communication and working relationships within the Directorate, Corporate and Information Teams, being a key Trust representative for operational matters across the region.

The role of the BSO is required to work extremely closely alongside the Senior Managers within the office to support on a range of duties.

• Prepare and manage projects on behalf of the Senior Managers.
• Be capable of making decisions on behalf of the Senior Managers and be accountable for those decisions.
• Act as the coordinator for the Team and aid in ensuring the Team provides the levels of service required.
• May be required to hold delegated budget responsibility.
• Required to track financial expenditure, monitoring budgets, or financial initiatives.
• Day-to-day supervision/day-to-day management of staff.
• Responsible for delivery of some, or all, of the range of HR services, eg recruitment and selection, sickness management.
• To act as a decision loggist for the Trust, as and when required, undertaking and/or renewing appropriate training at regular intervals.
• Responsible for the operation of one or more information systems.
• Manages, maintains, and develops Directorate Information System.
• Plans, organises complex activities, programmes requiring formulation, adjustment/plan.
• Organises broad range of complex activities, formulates, adjusts plans, or strategies.

Great healthcare requires great people. That's why we are doing everything we can to recruit committed, skilled people and to make sure we support our new and existing employees. #WeAreEEAST

Please see a full list of Main responsibilities/Job Description & the Person Specification for review for application within the attached documents on this vacancy.

This advert closes on Monday 26 Feb 2024

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Job tags

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Salary