Receptionist

Location

Godalming, Surrey | United Kingdom

Job description

Our client is an award-winning organisation, with a nationwide reputation for excellence in relation to their cutting-edge treatments.

An exciting opportunity has come up for a well presented, personable Receptionist who can work 34 hours per week as a front of desk Receptionist and Admin Assistant. The successful candidate will be the first point of contact for all visiting clientele. They should have an extremely friendly and welcoming manner and adept at making all clientele feel comfortable and calm.

All the necessary training and support on the job will be provided for the successful Receptionist. The organisation offers a supportive, collaborative environment where making sure staff are made to feel welcome and valued is at the core of their values.

Company Benefits:

• Free parking
• 28 days holiday pro rata
• Company Pension
• Exciting operational environment
• Discounts available on AMAZING treatments and products

Key Responsibilities:

• Answer all telephone enquiries
• Reply to all email enquiries
• Reply to all enquiries on social media (WhatsApp, Google, Facebook, Instagram)
• Maintain diary (cloud-based CRM clinic management suite – training will be provided)
• Meet & greet patients/clients
• Follow-up patients
• Chase up patients and clients for Google Reviews and Pabau Reviews.
• Admin Assistant
• Sales of products

Experience and Skills Requirements

• Computer Literate (preferably should be familiar with PC/Apple/iMac/IOS operating system; Google Software Suite – MS Office).
• Good command of spoken and written English is essential
• Be organised with ability to maintain a firm handle of all enquiries ensuring all enquiries coming into the business are maximised.
• Be confident and conscientious, contributing to the progression of the company.
• Experience as a Receptionist or in a Customer Facing role is preferable.
• Posses drive and ambition, along with a conscientious approach to your work.
• Be willing to learn.
• Have a professional, friendly, enthusiastic attitude
• Team player

If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

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Job tags

Salary

£24k - £26k per annum