Partnership Coordinator-Restart

Location

Co. West Midlands | United Kingdom

Job description

Job Advertisement: 

Partnership Coordinator

Full Time, Permanent

Location: Homebased – Travel within the Black Country area

Salary: £28,000 - £32,000

We are currently recruiting for a Partnership Coordinator to join our team at Restart on a Full Time Permanent basis.

The Partnership Coordinator will proactively engage and develop effective relationship with key stakeholders and local services. Responsible for contributing to the development and implementation the Stakeholder Engagement Strategy.

Key Accountabilities  

• Develop a thorough understanding of, and build collaborative relationships with key strategic stakeholders
• Develop a thorough understanding of existing initiatives, services and projects in the area, sharing knowledge with operations team and supply chain partners to ensure that our provision continues to offer added value through services which are not otherwise accessible to eligible groups.
• Work with Serco Operations Manager, Operations team and Supply Chain Partners to assess needs of our customer caseload, identifying any gaps in existing provision
• Work collaboratively with supply chain partners to forge and maintain strong relationships with key stakeholders
• Effective networking and building awareness of local strategic priorities to identify local or regional business development opportunities and sharing this with wider Serco and supply chain.
• Support on marketing campaigns using a mix of traditional and digital media and deliver partnership events, supported by Serco’s Employment, Skills & Enterprise (ESE) Marketing & Communications function.
• Work with Operations team and Supply Chain partners, in conjunction with the ESE Marketing & Communications function, to develop high quality case studies that can be used to raise the profile of our Restart provision
• Coordinate stakeholder satisfaction surveys, supported by the ESE Marketing & Communications function, to support continuous improvement.
• Build links with Serco colleagues within the Partnerships community, to contribute to a community of best practice and share knowledge and understanding of the opportunities to both benefit from, and grow, the Serco presence in the area. 
• Establish and maintain effective internal working relationships, participating when required in cross organisational and sector projects, to ensure opportunities for integration are maximised across Employment, Skills and Enterprise contracts.
• Undertake such additional duties as may be reasonably required commensurate with the level of responsibility within the area

What you’ll need to do the role:

• Successful track record of working in a sales-oriented environment in an account management or business development role, ideally within the employability and skills sector.
• Level 4 qualification or equivalent desirable
• Proven ability to build collaborative, professional internal and external relationships
• Ability to effectively communicate at all levels, using a variety of communication methods (spoken, written, behaviour)

• Excellent negotiation and influencing skills
• Always presents a professional approach, while tailoring style according to the audience
• Self-motivated, high-energy individual with a demonstrable passion for engaging with stakeholders to achieve goals
• Ability to proactively manage own workload and multiple priorities with excellent organisation and time management skills
• Works well to targets and fixed deadlines
• Knowledge and experience of ESF or other funded employability programmes
• Computer literate (MS Word, Outlook, Excel, PowerPoint)

What we offer:

• Up to 6% contributory pension scheme 
• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Wisdom App, Simply Health Plans, Annual Leave Purchase Scheme and more 
• Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure and Hospitality discounts 
• A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion  
• Serco discounts which include cinema, merlin entertainment and online shopping discounts and discounts on mobile phone plans and leisure centre memberships. 
• Interesting and enjoyable work 
• Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities 

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Job tags

Salary

£28k - £32k per annum