Location
Waltham Forest, Greater London | United Kingdom
Job description
SEND Team Manager
Purpose
To oversee and manage the delivery of services including the management of teams of staff that enable stakeholder, service users and families/carers to engage with and make informed use of the service(s). To manage the delivery and progress of complex caseloads.
To enable the provision of specialist support for a complex work area.
To lead, develop, organise and control a professional service area ensuring the delivery of the service meets all Council, professional and legislative requirements.
Generic Accountabilities
Plan and ensure service delivery within a complex / diverse service area. Control operational activities within the service area and ensure professional standards are delivered.
Develop team plans in line with service plan to meet strategic business goals. Ensure compliance with all internal and external standards
Lead the development and oversee the implementation of policy, systems, contracts, processes, performance criteria, standards, governance frameworks, and procedures within area of responsibility.
Manage responses to complex professional or politically sensitive issues within the area of responsibility.
Advise Directors, Members and others on issues relevant to the service area. Provide professional challenge and advice to colleagues, managers and partner organisations
Ensure the necessary standards relating to safeguarding best practices/protocols are effectively communicated, monitored and maintained
Lead, motivate and develop staff to create and maintain a highly competent and participative workforce.
Manage, control, review and develop the delivery of service within area of responsibility. Ensure the integration and co-ordination of operational activities to support the delivery of service in partnership.
Identify, secure, deploy and manage the resources necessary for the professional service area to meet/exceed its objectives.
Assure professional standard of case management and the effective management of risk within the service area.
Assure professional standard of assessments and the effective record management and service delivery
Job Specific Accountabilities
Ensure operational delivery of the SEND service.
Monitor team Performance and recommend improvements/ Undertake quality control, service and case auditing systems in relation to the services for which the post is responsible
Leading and managing change within area of responsibility
Develop and implement integrated systems, policies, procedures and associated governance frameworks within area of specialisation. Contribute to developing Council strategy for service area.
Prepare and present a full range of reports (both standard and non-standard) covering area of responsibility.
Support strategic leadership for the SEND Service
Manage effective partnership working within area of responsibility in a multi-disciplinary, generic team
Knowledge, Skills and Experience
• Substantial relevant experience of working in the service area / related profession field, with evidence of work responsibilities appropriate to the role and evidence of appropriate professional expertise.
• Knowledge of the SEND Code of Practice 2014, Children and Families Act 2014, Early Years Foundation Stages specialist work practices / professional guidelines / legislation and emerging developments within the service area.
• Knowledge and understanding of promoting independence, resilience and wellbeing for children, young adults and families.
• Experience and competency in co-ordinating caseload management of assessments of children and young adults resulting in the planning, delivery and management of focussed interventions and plans.
• Proven ability to lead a specialist team.
• Proven ability to lead change within complex areas of work.
• Knowledge and experience of developing services, policies procedures and practices.
• Excellent interpersonal skills. Proven ability to negotiate and persuade and build and maintain effective working relationships at all levels. Proven ability to communicate with, engage and influence children, young adults, carers, partners and stakeholders, in complex situations.
• Experience of co-ordinating/managing partnership working to deliver service provision to children and families.
• Good planning and organisational skills, with experience of working within general professional guidelines or organisational policy, to achieve service requirements.
• Proven initiative and judgement to identify and resolve problems
• Good ICT skills - both standard Microsoft applications and social care record and data systems.
• Good reporting and recording skills in accordance with expected statutory and internal processes and having a managerial oversight of staff carrying out these responsibilities.
• Proven ability to cope with conflicting and changing demands through good time management and the ability to work under pressure.
Indicative Qualifications
Educated to degree standard or equivalent.
Relevant professional qualification (i.e. Dip SW etc.).
Substantial Continuing Professional Development.
Hours Per Week: 36.00
Start Time: 09:00
End Time: 17:30
Pay Per Day: £180.43
Location: Waltham Forest, East London
Should you wish to apply for thi s job opportunity, please, send an up to date CV.
Job tags
Salary
£180.43 per day
