Application Support Engineer
Location
Wallingford, Oxfordshire | United Kingdom
Job description
Exciting opportunity for an Application Support Engineer to join a growing business based in Wallingford, offering up to £45,000 plus excellent benefits and career prospects (as well as hybrid working)
The Role
As Application Support Engineer, you'll be responsible for:
- support internal and external stakeholders on a bespoke application / product
- work on a help desk, supporting users through application issues
- troubleshooting issues, working closely with technical specialists/developers to resolve issues
- support ongoing enhancements and changes (testing, documentation, continuous improvements)
- query databases, ad-hoc scripting and project work etc.
About you
Applicants for the Application Support Engineer will have:
- prior experience gained in a similar role, supporting software application / products
- have excellent communication and service skills, as well as stakeholder engagement (technical and non-technical)
- skills with some programming / scripting languages for troubleshooting (e.g. Python, C#, SQL, HTML)
- database skills (e.g. SQL queries)
- experience working on a help desk and working with help desk systems (e.g. Jira or similar)
- cloud experience / knowledge (e.g. AWS, Azure)
On offer
Salary up to £45,000 plus excellent benefits, including hybrid working
Job tags
Salary
£40k - £45k per annum
