Visitor Services Assistant

Location

Wigan, Greater Manchester | United Kingdom

Job description

Priority Candidates will be considered in the first instance

Haigh Woodland Park

School Lane

Wigan

WN2 1PE

Salary: Grade 3, £12,905 - £13,338 per annum. £11.78 - £12.18 per hour

21 hours per week annualised

Your role:

As a Visitor Services Assistant your role will be to support the wider team based in the Visitor Centre at Haigh Woodland Park.

This role is public facing therefore the ideal candidate will be passionate about providing high standards of customer care. This is not an office-based role and is at times a very busy and fast based environment.  This role includes key holder responsibilities, opening and closing the Visitor Centre.

You will be flexible and have the ability to work early mornings, evenings, weekends and bank holidays due to the demands of the service.

About you:

You will be educated to GCSE level, including Maths and English at grade C or above.  Or demonstratable evidence of the required literacy or numeracy skills. You will have experience of IT skills including Word, Excell and Outlook. You have the ability to learn new to use new platforms including Eventbrite and BRS Golf. 

About us:

Wigan Council has been voted ‘Overall Council of the Year’ at the APSE (Association for Public Service Excellence) Awards and has recently published , our ambitious plan for our borough. We are signed up to the ensuring that your service will be continuous or 'unbroken' between the supporting organisations.

The Haigh Woodland Park Visitor Services team focus on our visitors and understand their needs. We aim to provide an enjoyable experience for our customers and go the extra mile to deliver excellent levels of customer service. This is a fantastic opportunity to join a forward thinking organisation and a well-established team.  

Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home (My Place), the office (Our Place) or the community (Your Place). We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits click here to find out more about working for #TeamWigan.

Wigan Council prides itself on equality , inclusion and promoting diversity within the borough and aims to recruit a workforce that reflects our diverse communities. We invest in training and developing our staff, in a positive learning environment, and aim to be a consciously inclusive employer. We welcome applications from everybody in the community and would particularly encourage applicants from our underrepresented groups to apply. At Wigan, it is really important to us that applicants demonstrate our Team Wigan behaviours, and we do all we can to make sure that everyone feels like they belong. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process.

To be appointable in this role you must be able to prove you have the right to work in the UK. If you are unsure, please visit the below link to check you qualify to apply. Please note, at present we are not a licenced sponsor. Prove your right to work to an employer: Overview - GOV.UK (

For further information please contact Louize Lee/Michael Cooper on 01942 828280

To view the details relating to this position, please click the links below:

Interview date: Wednesday 20 th March 2024

Job tags

Salary

£12.91k per annum