Customer Engagement Advisor
Location
Folkestone, Kent | United Kingdom
Job description
Put your skills to the test by being the person who delivers excellence to our client's customers and build on your current talents. You already have the attributes below and we want to help you succeed in your next big step in your career:
- A passion for customer service and sales
- Excellent communication skills
- A professional, can-do attitude
- Confident use of the keyboard and data entry
- The ability to work efficiently and follow procedures
- Experience of working to sales targets
- Keen problem-solving skills
- Enjoys working in a friendly team orientated environment
Manpower's client, who provide the quickest, easiest and most eco-friendly way to cross the Channel (Folkestone to Calais in 35 minutes) are looking for talented individuals with expertise in Customer Service and Sales on a long-term temporary basis and are interviewing now!
You will be responsible for generating revenue from inbound calls whilst giving a memorable customer experience. There is also the chance to grow in the role, where you will be given the opportunity to be multiskilled in other areas (Twitter and Webchat). As part of the customer engagement team, you will from time-to-time work customer facing in both the English and French terminal buildings.
You will receive two weeks of comprehensive sales, customer service and product training. Once your training is complete, you will be supported in your development by a Team Manager and Mentor.
Full time - 37.5 hours per week, this will be 5 shifts of 7.5 hours (Monday to Sunday) candidates must be fully flexible.
Starting at £24,293 pa (£12.45 per hour) plus Enhanced Weekend Rates. Increase in pay if you are scheduled to work over the weekend (extra £3.34 per hour on a Saturday and £9.39 per hour on a Sunday).
Apart from the great salary, they also have free parking onsite, discounted travel as well as discounts at various retail outlets.
Manpower is acting as a Recruitment Business for this role.
If this, is you, apply NOW!
Job tags
Salary
£24.29k per annum
