Core Service Lead Engineer - Generator
Location
Warwickshire | United Kingdom
Job description
Job Description Summary
The Generator Engineering Service team is responsible for engineering support for all planned activities associated with Outages, Parts, Repairs and upgrades. This includes NPI, ITO and OTR, across all OEM and targeted oOEM platforms.
As a Lead Engineer you will support outages with outage planning and outage documentation for unit outages on generator systems and support technical queries from the site team during ongoing outages and providing repair solutions. In this role leading root cause analysis is an important task, also, support to sales team for both service scope and new equipment scope. It will be crucial to build a network within the company especially within the generator service team as well with new equipment engineering teams.
The team, with its different domains of expertise, is deeply involved in the Rugby repair shop activities. Key responsibilities for repair shop support are to support product and process qualifications, tooling design, implementation of new products and processes, manufacturing instructions and guidance in addition to providing direct technical support to ongoing projects and support with this may also be in this role depending on opportunities.
Job Description
Roles and Responsibilities:
- Development in technical skills, in personal skills, and in culture.
- Deliver expertise at cost, on quality and on time.
- Champion a transparent and inclusive environment.
- Support sales and operation organizations with Service opportunities from tender to execution.
- Build good customer relations, especially with local customers to understand their future needs and expectations.
- Support sales organization with technical input and to participate in customer meetings to support new opportunities.
- Collaborate effectively with partner organizations. (Field Service for outage services, RE Parts Management for parts delivery, PS Product Service for operational support, OSS, Repair Technology Centre of Excellence for repair services)
- Provide technical leadership and assure technical rigor for given tasks
- Run normative & technologic outlook
- Highlight NPI needs to SP Ops Product Management.
- Consider EHS aspects in design & maintenance design and manufacturing
- Participate actively as member of the Core Service Generator Engineering team to the reflection and construction of the strategic initiatives of the Core Service Engineering function.
Required Qualifications:
- Bachelor of Science in Engineering or Physics.
- Experience in an engineering environment demonstrating successful delivery of engineering work.
- Broad knowledge of generators technology including operation, maintenance, and manufacturing.
- Ability to use and configure IT tools for managing technical tasks.
- Fluent in English, both oral and in writing.
Desired Skills and Qualifications:
- Strong oral and written communication skills
- Collaborative, inclusive, supportive, and empowering management behaviors.
- Strong interpersonal and leadership skills, including multi-location and multi-cultural
- Strong customer service mindset
- Pragmatic outlook
- Problem solving skills / Ability to popularize complex technical issue
- Ability to interface effectively with all levels of the organization and with external customers/suppliers.
Additional Information
Relocation Assistance Provided: No
Job tags
Salary
