Barista - Bristol

Location

Bristol | United Kingdom

Job description

About Origin

We’ve come a long way since 2004—and we’re just getting started.

As one of the longest-standing independent coffee roasters on UK shores, the love of coffee fuels everything we do. We work to challenge the expected, crafting tangible experiences and products that are impactful and progressive. We work hard, and with integrity, to shape and share exceptional coffee, fairly, with all. As an B Corp accredited coffee roaster, we’re not here to jump on bandwagons. No greenwashing. No jargon: an inclusive, global community, listening and speaking up for the future we believe in.

We build, nurture, and champion relationships at the source, celebrating farmers, cooperatives, and producers. We support direct trade, traceability, and quality. From crop, to cup, every step of our journey is considered; we’re proud to be held accountable, always striving for better ways to do business, placing people and planet before profit.

Dedicated, curious, driven, and open-minded, we’re not afraid to push boundaries and shape positive change. With a growing team of award-winning coffee professionals, a world-class coffee programme, six coffee shops, an ever-evolving product range, we continue to work hard to create inclusive spaces within Origin as well as everywhere we go, where conversations can grow. We move fast yet stay grounded, cutting paths through the noise, and have a lot of fun along the way. We’re here for ideas, rolling up our sleeves, and sharing new perspectives. Opportunities are on the table—yours to shape, with full support.

Join us in pursuit of coffee excellence.

The role overview

Join our team as a Barista at our beautiful location near Bristol Bridge. As part of the Origin family, you'll be delivering exceptional quality and customer service in this bustling community. This role requires not only barista skills but also a passion for communication and building relationships. You'll be a key player in upholding our standards and driving excellence.

We have a rigorous career pathway and so you will be expected to demonstrate your skill level, we will work with you and take you on your career journey, developing and investing you. We love continuous improvement and anyone who works for us we discuss what this looks like for you. 

The role responsibilities

Integral to the success of our award winning and renowned coffee shops, you will:

• Deliver an informed, passionate, and enthusiastic approach to communicating specialty coffee to customers.
• Make recommendations based on customer preferences, ensuring exceptional customer service.
• Operate and maintain coffee machinery, including La Marzocco espresso machines.
• Contribute to recipe creation for single origin coffees and maintain excellent latte art skills.
• Demonstrate outstanding filter knowledge and brewing techniques with meticulous quality control.
• Maintain cleanliness throughout the café, including machines, working areas, and public spaces.
• Support stock supply and communicate re-ordering needs.
• Perform opening and closing duties for the café.
• Represent the Origin brand as an ambassador, embodying industry representation.

Requirements

About you

To be successful in this role, these are the things that matter the most:

• Approach each day with a can-do attitude and a commitment to excellence.
• Cultivate genuine connections with customers, reflecting Origin’s ethos of warmth and hospitality.
• Demonstrate meticulous attention to detail and an ability for problem-solving.
• Convey confidence and approachability, earning the trust and loyalty of both customers and colleagues alike.
• Flourish in both independent and collaborative settings, contributing to the success of the team.
• Maintain a balance of professionalism and approachability, reflecting the spirit of Origin.

Essential qualities to have

• Extensive specialty coffee knowledge, including brewing techniques.
• Meticulous attention to detail with the ability to identify opportunities for upselling and improving customer service.
• Exceptional customer-facing skills.
• Highly organised and efficient, even under pressure.
• Demonstrable experience in the specialty coffee industry.
• Experience in exceptional customer service and front-of-house operations.
• Strong verbal communication skills.
• Experience working independently and as part of a team, guided by core values and business objectives.

Desirable qualities to have

• Passion and expertise in specialty coffee.
• Strong communication and relationship-building skills.
• Adaptability and independence.
• Professionalism and modest confidence.
• Attention to detail and diligence.
• Team collaborator and motivator.
• Organisational and efficiency skills.
• Alignment with Origin values.

Benefits

Competitive Salary
£12.00 per hour increasing to £12.20 upon completion of probationary period.

Nature of contract and working pattern

Permanent, part-time.

Base

Victoria Street, Bristol

Holidays

26 days including your birthday off, as well as 8 bank and public holidays.

Pension

Employer (5%) and Employee (3%) pension contribution, employees can increase their contribution.

Mental Health and Physical First Aid Training

We provide our employees with a toolkit for both preventing and addressing mental health crises in and out of work, providing genuine support, safety and happiness in the workplace.

Enhanced Maternity, Paternity, Adoption, IVF Journey Leave and Pay

We recognise the importance of family and provide enhanced pay to support all parents and their journey to becoming one.

Transitioning at Work Policy

We want everyone at Origin Coffee to feel comfortable to be themselves at work. We are committed to promoting equality and diversity supporting our colleagues who identify as trans and providing support through any transitioning process.

Financial Wellbeing Support

We have partnered with Wagestream, a financial well-being provider that offers financial coaching, money management, debt advice, and individual-tailored advice.

Employee Assistant Programme

A comprehensive suite of support from an (EAP) including help with physical, mental, and financial wellness at work.

Continued Professional Development

We invest in all our employees by supporting personal development and encouraging you to broaden your experience and learning potential, led by you.

SCA Training

Everyone who works for Origin can embark on the SCA training programme. Depending on your readiness to learn you can dip your toe in or immerse yourself fully. It’s quite addictive!

An Employee Referral Scheme

Once you join Origin, you’ll want to introduce like-minded people to us. When you do, they settle in and pass their probation, you earn £200.

Other

Time off for volunteering, cycle to work scheme, free coffee at work and to take home, discounts in all our cafés and on our merchandise and partners. And of course, regular social and team events serving exceptional food, drink, and of course, amazing coffee!

FOR MORE INFORMATION  about Origin Coffee including our enhanced benefits, please visit our careers page.

Hiring Process

• Initial phone screening call (30 mins)
• Capabilities and culture-fit interview onsite or remote, depending on location and availability (1-1.5 hours)

Support

If you have a medical condition or an individual need for an adjustment to our process, and you believe this may affect your ability to be at your best, please let us know so we can talk about how we can best support you and make any adjustments that may be needed.

Job tags

Salary

£12 per hour