MEDSTROM LTD
Location
Castle Donington, Leicestershire | United Kingdom
Job description
We are a manufacturer of specialist hospital beds and manage over 25% of the UK’s acute bed and mattress fleet, working with more than 150 hospitals across the UK and Ireland.
We are looking for an energetic and enthusiastic IT Service Desk Apprentice to join us at our Head Office in Castle Donington, Leicestershire/ Derbyshire.
Your Role :
As an Apprentice, you will be based within our small IT team providing support and guidance to staff across the business.
You will support with:
– Providing 1st line support, including user support, hardware and software support
– Administration of online services such as Office 365
– Help to provide administration of equipment, forms and asset tracking, ensuring accurate records are maintained
– Providing end-user support and monitoring the IT support emails and tickets raised
– Fixing/ upgrading business IT hardware to include computers, phones and printers
– Mobile device support and administration of mobile devices
– Administration of servers/ computers, including ensuring systems are fully patched
– Administration of anti-virus software ensuring that all computers are free from viruses and malware
– Setting up accounts and equipment for new employees
You will be enrolled on the Level 3 Microsoft Azure Cloud Support Specialist Apprenticeship delivered online.
Experience Needed :
To join us as an IT Service Desk Apprentice, we are looking for;
– Minimum of 5 GCSE’s (or equivalent) at grade 4 or above (grade C or above) in Maths and English and ideally Computer Studies
– Knowledge of computers and an interest in IT equipment/ technology
– Basic knowledge of Office 365
– Basic iOS/ Android knowledge
– Basic Windows knowledge
– Flexible attitude with a willingness to support the business if required to accommodate planned or emergency works
– Excellent communications skills to deal with people from all areas of the business
– Drive, patience and the ability to cope under pressure
– Self-motivated, enthusiastic and keen to learn
Standard working hours are 37.5 per week Monday – Friday.
To apply for this role, please click the APPLY HERE button at the top of the page
Job tags
Salary
