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Location

Spalding, Lincolnshire | United Kingdom

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Job description

We have an exciting vacancy for a Full Time Service Advisor at our Spalding Dealership. The successful candidate will have experience as either a service advisor or in a similar role. You must be enthusiastic and motivated with a willingness to learn several aspects of the aftersales processes.
You must be able to work alone, as well as within our productive aftersales team to achieve our outstanding levels of customer service.
Working hours 45 hours per week, 8am - 6pm Monday to Friday and on rota to work 1 in 2 Saturdays

Duties include:
• Maximise service profitability
• Ensure the highest level of customer satisfaction at all times
• Maintain excellent standards of departmental administration
• Support all aftersales departments at key / busy times
• Help the dealership achieve standards of process efficiency
• Cash Handling / IT experience with Word / Excel.

Skills and Experience required:
• Enthusiasm to deliver and continuously improve product knowledge through a dedicated manufacturer training program
• The desire to achieve the highest standard of customer care, measured through a manufacturer CSI program and customer retention
• A flexible approach with the ability to adjust in a changing / busy environment
• The ability to work alone, as well as within our aftersales team
Previous experience in a Service Advisor capacity is desirable and preferably within a main dealer – although full training will be provided to the right applicant.

What we can offer you:
• Company pension
• Employee discount
• Free parking
• Health & wellbeing programme
• On-site parking
• Referral programme
• Store discount
• Competitive salary of 26k-29k plus bonus

If you have the necessary skill set and this opportunity appeals to you or you would like to discuss this further please apply below.

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Job tags

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Salary