Location
Wakefield, West Yorkshire | United Kingdom
Job description
Our culture is rooted in a shared vision — to help keep the world’s most precious resource safe — and in the core values that guide us in pursuing this vision and delivering on our mission to clients.
We provide the highest quality liquid storage design and construction services at the best long-term value with an unrivaled customer experience. We have built over 3,500 pre-stressed concrete liquid storage tanks over the past 90 years around the country and world.
The Business Systems Analyst will manage the process of looking for ways to improve how DN Tanks leverages technology to operate more efficiently.
We are looking for a candidate with strong problem-solving skills and the ability to communicate effectively with team members and stakeholders.
Responsibilities - Responsible for partnering with business stakeholders to define the requirements and specifications to implement technology solutions to meet their business objectives.
- Develop detailed requirements and use cases for software development projects.
- Reporting to Stakeholders and Management on proposed solutions to obtain approval for system development projects.
- Communicate project status and progress to team members and stakeholders.
- Efficiently integrate new systems, programs, and applications with business operations and services.
- Develop and maintain documentation such as user manuals, training materials, and technical specifications.
- Ensuring end-user proficiency with new systems, programs, and applications across departments.
- Manage processes to upgrade and maintain assigned systems. Work with vendors to resolve issues that cannot be readily addressed using in-house resources.
- Improve and maintain company automation processes, using tools such as MS Power Automate and Boomi.
- Establish and maintain an appropriate test environment and execute appropriate application test plans for assigned applications.
- Plan, build, implement, and maintain new automations and integrations, as well as existing.
- Research new applications and/or application features both independently and by management request. Formulate recommendations and implementation plans.
- Resolve application-related end user issues as escalated by the Service Desk, including working with software vendors’ technical support to resolve complex problems.
- Build, maintain, and optimize applications used for reporting and data analytics.
- Maintain existing application integrations as well as develop new integrations for cross-application integration and data collection.
Qualifications - Bachelor's degree in computer science or information technology, and an accredited qualification in management consultancy, or similar.
- Experience in technical business analysis in a related industry.
- Knowledge of programming languages like SQL and system integration solutions.
- Exceptional communication skills toward facilitating the use of new software systems.
- A minimum of 5 years of experience maintaining and supporting Windows environments and web-based (client/server – software as a solution) applications; includes the ability to troubleshoot the full spectrum of user issues.
- Previous experience in software evaluation, implementation, integration, testing and deployment.
- Previous experience breaking down business processes into technology requirements.
- Experience with database management, particularly Microsoft SQL.
- Experience with Microsoft Applications including Power Apps, Power Automate, Power BI, PowerShell, and SharePoint.
Preferred Experience - Experience with Windows Server and IIS administration (2012 R2 and higher).
- Experience with IT task and report automation.
- Experience working with APIs and integrations.
- Experience supporting client-server and web-compliant development tools and products.
- Experience supporting enterprise ERP and CRM solutions, such as Viewpoint Spectrum and Microsoft Dynamics.
- Familiarity with construction-related platforms such as Sage Estimating and Oracle/Primavera P6.
Compensation & Benefits - Competitive Compensation
- Annual Incentive Program
- 401k with Employer Matching Contribution
- Paid Time Off + Paid Holidays
- Medical/Dental/Vision Insurance
- Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- Disability Insurance
- Life Insurance
- Tuition Reimbursement
- Gym Reimbursement
DN Tanks is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class. All employment is decided on the basis of qualifications, merit, and business need.
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