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Business Support Officer


Carrington Blake Recruitment


Location

Ellesmere Port, Cheshire | United Kingdom


Job description

JOB PURPOSE:

To be responsible for processing work within team so that the team functions of these areas are progressed efficiently and within agreed time scales according to defined procedures.

PRINCIPAL RESPONSIBILITIES

1. Undertake a range of administrative activities, including minute taking, the production and distribution of documents, correspondence, extremely sensitive data and information; and the organisation and servicing of meetings and events, as part of the service support function, linking in with corporate systems in order to contribute to the efficient and effective delivery of operational services.

2. Design, develop, monitor and maintain schedules, records and systems for work in the service area to ensure an efficient and effective service provision.

3. Prepare a range of service specific statistical data and information, from related systems, monitor trends, and collate and present for use by senior staff in budget management and policy development.

4. Receive, prioritize and, where appropriate, respond to routine and more complex enquiries, both verbal and/or in writing, from a wide range of contacts using discretion in forming responses and referring matters to management as necessary so that advice on the area of work dealt with by the section is consistently given in accordance with agreed policies and within defined procedures.

5. Undertake research on identified cross service issues, identify problems by continuous review and make recommendations for improvement within the support function, so as to contribute to the achievement of the sections overall service objectives.

6. Check and process a range of information, including the payment of invoices, expenses, salaries and wages, and code expenditure to appropriate budgets in order to ensure accurate payment.

7. Develop and maintain systems and co-ordinate a range of information to include staff records including training records, contract changes and sickness statistics, and co-ordinate the recruitment process (including DBS) to meet the requirements of the service.

8. Provide advice, guidance and where necessary on-the-job training to other staff and management within the service in order to ensure compliance and consistent application of procedures.

9. Independently resolve care plan queries of regular and complex care plans for clints referring to team/manager/TCS/Finance Accountants/Providers as necessary. Reload correct plans, submitting for approval by manager. This ensures correct payment and correct budget costs.

10. To scrutinize error reports for the team which are received from West Client Finance and implement necessary amendments. Adjust payments accordingly and send updated report back to Finance. Any savings and expenditure to be recorded on office budget sheet.

Pay rate: £15.41 per hour umbrella

Three to six months contract with view to extend or make permanent

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Job tags

Hourly payPermanent employmentContract workWork at office


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