Quality and Governance Lead
Location
Camden, Greater London | United Kingdom
Job description
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.
We have an exciting opportunity for a Quality and Governance Lead to join our Camden Service. You will be required to undertake a quality improvement and development role, which will include creating and undertaking regular and cyclical audits of all aspects of service delivery, collating areas of best practice, implementing quality improvement plans and evaluating impact
In fulfilling these aims, you will keep up to date with quality improvement progress across the sector, emerging evidence-based practice and new legislation including regulation
Our Camden service is a vibrant, collaborative team, comprising a dedicated lineup that includes a service manager, consultant psychiatrists, medical professionals, compassionate nurses, attentive healthcare assistants, empathetic recovery staff, passionate volunteers, efficient administrators, and supportive peer mentors.
Where: Camden, London
Hours: 37.5hrs per week
Salary: £36,635.38 - £39,302.37 plus Inner London Weighting of £4072.06
About the role:
- Be required to improve quality which will include creating and undertaking regular, cyclical audits of all aspects of service delivery and governance
- Identify areas of good practice and areas that need improving and formulate robust action plans.
- Implement these plans with all relevant staff, including leaders and front-line staff and will set up evaluation mechanisms to understand ‘what works’; impact of action plans in improving practice.
- Support the Designated Safeguarding Lead to ensure that the effective identification, assessment and management of risk and compliance with relevant legislation and policy and procedures are upheld across both services.
- Provide coroner and CQC reports on behalf of the service when requested
- Support the analysis of service user feedback, complaints, and compliments, identifying themes, and developing/implementing service improvements in line with this
About you:
- Experience of working in Social Care and the Drug and Alcohol field
- Knowledge and understanding of the recovery ethos
- Excellent organisational skills including time/energy management and the ability to prioritise both dynamically and longer-term
- Experience of conducting audits and reviews to inform evaluation of the service and identify areas for development
- The ability to analyse data, to prioritise problem/improvement areas and to define next steps, taking the team with you
- Experience of training groups with differing needs using a range of styles such as coaching and interactive workshops
What we will give to you:
- 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team
- Training, career development & progression opportunities
- Refer a friend scheme and receive £250 in vouchers if candidate is successful.
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role
If this sounds like you and you’d like to begin your journey with Change Grow Live, then we’d love to talk to you.
CGL points 33 to 36 (£36,635.37 - £39,302.37)
Inner London Weighting (£4,072.06)
17/3/2024
Katie Dallas |
[email protected] This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Job tags
Salary
£36.64k - £39.3k per annum
