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Customer Service Practitioner Apprentice - Visionsave, Bolton, BL3


Alliance Learning Training Ltd


Location

Bolton, Greater Manchester | United Kingdom


Job description

Vacancy Ref:VC0856

Sector:Customer Service

Location:Bolton

Postcode Area:BL3

Salary/Hour:198.00

Hours:37.5

Entry Qualifications:A-C / 4+ in English and Maths GCSE

Skills & Qualities:
This is a busy environment so we are looking for someone who has good communication skills, good eye for details, problem solving skills, use of initiative and patience. Being organised will assist you in this role and empathetic to our customers.

Desired – Speaks Urdu/Hindi/Punjabi/Gujarati/Arabic /Slovakian.

Job Description:
Visionsave prides itself on high quality customer service, ensuring our customers’ needs are met at all times.
Every day is different in this busy optician and we are now looking for someone to join our team to assist with the day to day running of the opticians.

Duties here will include:
Booking appointments over the phone, face to face.
Updating patient details on the software system.
Repair glasses.
Deal with customer enquiries in a timely manner.
Text recalls for annual tests.
Providing a high quality service to our customers.
As well as this you will gain the vital skills, knowledge and behaviours of working as a Customer Service practitioner alongside the work experience.


Job tags

Apprenticeship


Salary

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