Northern College of Acupuncture
Location
York, North Yorkshire | United Kingdom
Job description
Northern College of Acupuncture Registered Charity Number:Engagement and Admissions Administrator role:Were looking for someone to work with our Marketing and Admissions Manager to take potential students through the course enquiry and application process using a combination of highlevel communication skills effective and proactive engagement and accurate recordkeeping and data management skills. Our process includes talking to enquirers answering their questions providing information and building a relationship to guide them to find the best pathway for them to study at the College. You will be helping them to navigate the journey from application to becoming a student. Later in the process you will be involved in some weekend and evening working at inperson and online introductory events onetoone online video calls organising interviews and maintaining ongoing communications until the person commences their studies.The College:Our College is a small independent teaching institution and educational charity registered with the Office for Students. We have been educating students since 1988. We are based in a large Georgian townhouse in the centre of York with excellent transport links. We currently offer a BSc (Hons) in Acupuncture and also MScs in Nutrition and Chinese Herbal Medicine. We recruit 65 to 100 students to these courses each year. Its a niche market which is well understood and we have a range of new initiatives in progress. In addition our busy and wellrespected teaching clinics provide subsidised acupuncture and Chinese herbal medicine treatment and nutritional advice for the local community. Our ideal candidate:Excellent communication skills.Resultsdriven.Personable outgoing & friendly.Motivated.Accurate at recordkeeping.High level of organisation and planning skills.Excellent standard of English (written and spoken). Is skilled with Microsoft Office suite particularly Word Outlook and Excel. Can manage a project from start to finish and work to deadlines. Can communicate new and complex information effectively both verbally and in writing engaging the interest and enthusiasm of the target audience. Can plan manage and organise their own time. Works effectively in a team.Key Responsibilities:1. Engaging with potential students; answering their questions and providing information by phone text message email and online video call.2. Keeping accurate records for all enquiries using Salesforce.3. Assisting with the processing of applications offers acceptances and ongoing communications with starting students as they prepare for study.4. Assisting with planning and preparation for introductory events.5. Assisting at College introductory events (up to six Saturdays per year).6. Running/assisting with evening Q&A sessions (up to six times per year).7. Proofing of marketing communications. Job Type: Parttime 16 hours per week worked over 34 days (six of these hours must be worked on a Friday). Some evening and weekend work will be required (up to six evenings and six weekends per year).Hours of work: Flexible working hours with an element of homeworking (up to 50% WFH).Salary: Range from level 811:pro rata depending on qualifications and experience.Reports to: Marketing ManagerThe Colleges Philosophy Statement: We aim to be a leading and pioneering establishment of educational excellence in the fields of Traditional Chinese and Oriental Medicine (acupuncture herbal medicine and Tuina massage) and nutritional therapy with a reputation for significant research activity. Our values:We aim to be a personcentred progressive sustainable community embodying integrity and quality. Benefits of working at NCA:Up to 33 days annual leave (pro rata) including bank holidays.Discounted or free treatment in our Acupuncture Nutrition and Chinese Herbal Medicine clinics.Support with personal and professional development.Significant discount for membership of the NCA Practitioner Hub.Access to discounts for working at an education facility.Onsite parking in citycentre York.Note: This job description is not a comprehensive definition of the post and the post holder will be expected to undertake any other tasks appropriate to the duties and responsibilities of the post. The job description will be reviewed as part of the cycle of appraisal and it may be subject to modification or amendment at any time after consultation with the post holder. Application process: Please upload a covering letter explaining why you are interested in the role your CV and contact information for a referee (your current or previous employer). We will only contact referees once a job offer has been made.If you have any questions or would like to hear more about the job or the College please contact us to arrange a call with the Marketing Manager Denise Magson.The closing date for applications is: Tuesday 06/01/2024. Interviews: If you are shortlisted for interview we will contact you by Friday 9th February 2024. Interviews will be held in person at the College on Thursday 15th February 2024. Please make sure youre available to attend on this date before applying.Were interested in finding out peoples DISC assessment result. If youve previously done a DISC assessment please let us know what your result was. If youve never done a DISC assessment please be aware we may ask you to complete one of these as part of our selection process. This will be paid for by NCA.
Skills :
Job tags
Salary
