Hospitality Manager

Location

Wimbledon, Greater London | United Kingdom

Job description

Join our team!

We have an exciting opportunity for an experienced Hospitality leader to come and join our team in the role of Hospitality Manager at AFC Wimbledon!

This role sits within our Stadia division, catering for fans and visitors at prestigious stadiums across the UK. With matchdays, concerts, conferences, and banquets to be catered for, our specialist teams are experts in adapting to our client's needs with locally sourced seasonal menu's. At the heart of the matchday experience, we bring choice, quality, and value for money to some of the prestigious sports venues.

What you'll be doing...

As a Hospitality Manager you will lead Heads of Departments to ensure proactive management of teams on site as well as accountable for recruiting, inducting, training and supporting staff to deliver an efficient, high quality service to Elior UK, our customer and clients.

Responsibilities:

• Overall responsable for all matchday hospitality and non-matchday delivery.
• Motivating and managing a team
• Controlling and managing a budget
• Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence
• Accountable for COSHH, Food Safety, H&S, legal regulations, environmental policies and duty of care to customers and colleagues

Working Pattern: 5 days out of 7

What can you bring?

In this role:

• Proven experience of successfully managing a team
• Genuine interest in customer service excellence
• A strong team player, highly confident and positive
• Self-motivated and able to work well unsupervised
• Previous experience within catering desirable

At Elior, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.

FREE On-Site Lunches: Enjoy complimentary lunches, saving you time & money while ensuring you stay nourished & energised throughout the day.

Support Your Way of Life:

• Flexible Working: We offer full-time & part-time roles, with varying shift patterns across the business. Allowing colleagues the flexibility to balance their personal & professional commitments
• Relax & recharge with 28 days holiday, increasing to 31 days after two years service
• Family Leave: Prioritise family commitments with flexible leave options
• Paid Charity Leave: Make a positive impact with two additional paid days for charity work

Big Enough for Growth, Small Enough to Connect:

• Opportunities for career progression while developing a close-knit community

Supporting You Through Life's Ups & Downs:

• Access mental health support & comprehensive wellbeing benefits

Keeping Finances & Wellbeing in Mind:

• Life assurance, workplace pension schemes, discounts, cashback, entertainment, leisure discounts, & a cycle-to-work scheme

Elior is a multi-award-winning people business and one of the UK's leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:

• Workplaces & Office Space
• Sporting Venues & Stadiums
• Attraction & Heritage Sites
• Public Sector & Defence
• Health, Care & Hospitals
• Schools, Colleges & Universities

Along with our purpose of enriching lives everywhere, every day, we're committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled.

That's why 85% of colleagues tell us how proud they are to work for us!

Elior Celebrates Equality Our aim is to celebrate a culture of equality, diversity, and inclusion, continuing to make Elior a great place to work! Every colleague has a distinctive set of values, skills, and aspirations. To ensure that we attract, develop, and retain best people from the widest possible talent pool we're committed to providing an inclusive environment where our colleagues fulfil their potential and have the opportunity to succeed.

Job tags

Salary

£35k per annum