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Retail Shop Manager - Crookes


St. Luke's Hospice


Location

Sheffield | United Kingdom


Job description

Are you ready to take on a fulfilling role that makes a real difference in the community? Do you have the skills to manage a dynamic team and drive sales success? Look no further – we have an exciting opportunity waiting for you!

It’s an exciting time to be joining the St Luke’s retail team, as we expand the portfolio of our shops, and enhance the St Luke’s supporter and colleague experience.

Along with the skills and experience of managing a successful shop, being a dynamic, motivational and inspirational manager, with strong communication skills is essential, to lead a team of staff and volunteers from different backgrounds to promote the work of St Luke’s and highlight the benefits of sustainability.

Having the knowledge, the experience and determination to exceed budgets, monitoring costs, and an ability to work commercially within the retail sector are key components to the role.

Being able to form good relationships is essential, as the need to build upon the positive reputation of St Luke’s with current and new supporters and colleagues, engage and work alongside key stakeholders, and feel comfortable in dealing sensitively in difficult situations.

Flexibility is essential for this post as there will be weekend, bank holiday and on occasion evening work as directed by city centre opening requirements. Being able to travel to all St Luke’s shops and sites for work purposes when required is essential.

About Us:

St Luke’s is an organisation that is dedicated to enhancing the wellbeing and quality of life of all those affected by a terminal illness in Sheffield. No patient or family is ever the same, and our journey with each individual is unique. Through the provision of high-quality care, support, compassion and respect, we aim to improve the lives of these people at some of the most challenging times of their lives.

At St. Luke’s, we're dedicated to providing exceptional care and support to our patients and their families. We believe in compassion, dignity, inspiration, and innovation, and we're committed to making a positive impact in our community.

What You'll Be Doing:

Effective Management: Lead and manage our hospice shop to ensure it operates smoothly and achieves its goals.
Financial Management: Drive revenue generation by meeting sales targets and managing budgets effectively.
Community Engagement: Act as a liaison between St. Luke's Hospice and the local community, building positive relationships and promoting our mission.
Customer Service Excellence: Ensure every customer receives outstanding service, reflecting our commitment to compassionate care.
What You Need:

Leadership Skills: Lead by example and inspire your team to deliver their best every day.
Strategic Thinking: Develop innovative strategies to maximize sales and drive growth.
Interpersonal Skills: Build strong relationships with customers, staff members and volunteers.
Organizational Skills: Keep things running smoothly with strong organizational and time management skills.
Professionalism: Represent St. Luke's Hospice with integrity and professionalism at all times.
Perks of the Job:

Meaningful Work: Make a positive impact in the lives of those we serve and the community as a whole.
Development Opportunities: Grow your skills and knowledge through training and professional development opportunities.
Supportive Environment: Join a supportive team dedicated to making a difference.

For further details and an informal discussion or visit, please contact Linda Beard, Retail Area Manager on 07719519780 or email [email protected].

If you're ready to join us in our mission to provide compassionate care and support to those in need, apply now and become a part of St. Luke's Hospice!

Closing date: 17 March 2024
1st Interview Date: 22 March 2024
2nd Interview Date: 4 April 2024



Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .


Job tags

Full timeLocal areaCity centreWeekend workAfternoon shift


Salary

£27k per annum

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