Customer Success Executive

Location

North London | United Kingdom

Job description

Overview

A rapidly-growing software company based in modern offices in North London are looking for a graduate with exceptional communication skills for a varied Customer Service and Marketing role.

Salary: £20,000 – £24,000

Your Responsibilities

• Complete initial training to become familiar with the industry and the product
• Contribute to the company’s social media presence by editing and writing relevant content
• Help to support our new business sales team with marketing initiatives
• Once the sale has been made, liaise with customers to ensure the software is implemented smoothly
• Coordinate user training and technical support for customers
• Carry out sales administration tasks
• Arrange travel and accommodation for the sales team

Our Requirements

• Computer, internet and IT literacy with the ability to learn new technology quickly
• Ability to write compelling marketing texts, posts and comments in English
• Experience of using common social media platforms such as LinkedIn, Facebook, Twitter etc.
• Customer focussed with strong verbal communication skills
• Enjoy working in teams
• Attention to detail and results focused
• Ideally a graduate from a good university

Job tags

Salary

£20k - £24k per annum