Apprentice Office Administrator
CMBT PROPERTIES LTD
Location
Eastbourne, East Sussex | United Kingdom
Job description
What you will do in your working day
The Apprentice Office Administrator will work alongside our Property team, whilst learning about all aspects of Business administration and the property industry. Carrying out a wide range of important administrative duties in a professional, courteous and efficient manner.
The salary for this position is £6.40 per hour for a minimum of 30 hours per week with paid business mileage expenses where applicable. Salary reviews to be carried out every 12 months.
- Perform all Administrative duties as outlined in your contract of employment, to include but not limited to: Typing of property details, letters etc, telephone campaigns, vendor contact, use of office software and web portals, e-archiving, regular leaflet dropping and multi-media/social media creativity
- Manage the office environment so that it is always maintained and presentable, updating of property window displays. Duties also include opening and closing the office safely and securely.
- Ensure every customer is greeted in the friendly, positive and professional manner.
- Deliver excellent customer service to assist customers with all aspects of property, whilst supporting senior members of the team.
- Maintain full documentation of all clients communications, their requirements and agreed actions within the software we use.
- Produce property performance reports as required.
- Plan and implement a marketing strategy that assists our agency in growing market share.
- Qualify applicants (potential buyers), match them to suitable properties, organise and follow up viewings at the earliest opportunity and provide feedback to our sellers (Vendors) & Landlords.
- Attend viewings once suitably trained. This may require own transport.
- Optimise every opportunity to secure valuations and to obtain Instructions.
- To meet personal targets and training objectives set and agreed with the Directors.
- Learn and follow the office processes that ensures the best customer outcomes.
- Uphold high standards regarding industry regulation and guidelines, internal compliance, health and safety, risk management and GDPR adherence.
The training you will be getting
- Qualification will be A Level or National Certificate
- Training will be in our ofiice in Pevensey Bay, 49 Eastbourne Road, Pevensey Bay BN24 6HL
- Training is either self learning or at college, one day a week
What to expect at the end of your apprenticeship
Progression to Property Consultant managing both Sales and Lettings side of the business subject to suitablilty and progress made.
Job tags
Salary
£8.24k per annum
