Call Centre Assistant

Location

Swadlincote, Derbyshire | United Kingdom

Job description

Call Centre Assistant

Location: Swadlincote
Working hours: Full time 39.5 hours a week (to include weekend working)

Starting salary up to: £10.62ph rising up to £11.64 in April 2024

Plus ad hoc bonus after probationary period is satisfied

Birthday day off

Full training provided

Free parking near store

Previous Call Centre or Call Handling experience in a fast paced environment is required

At Specsavers, our Call Centre Advisors are essential in shaping the beginning of our Customer’s journey. 

We’re looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help – a friendly and professional approach is essential. 

As part of our team, you’ll make sure every patient receives a great experience from the get go, creating a positive impression at every opportunity.
•    Answering all telephone calls in a prompt, clear and friendly manner 
•    Transferring calls efficiently 
•    Responding to customer enquiries
•    Ensuring customer details are captured accurately when booking appointments 

Join our team and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers. We’ll continue to develop and expand your knowledge of Optics to enable you to support with all customer enquiries, ensuring the highest levels of customer care are maintained. 

If you are interested please click Apply as this vacancy will close once we have filled all available places. 

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Job tags

Salary

£10.62 per hour